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Plesk Business Manger.

Discussion in 'Customer&Business Manager (formerly Plesk Billing)' started by RemcoC, Nov 29, 2011.

  1. RemcoC

    RemcoC New Pleskian

    Jun 21, 2010
    Likes Received:
    Good evening.

    Have a problem with the Customer and Business Manager of the control panel 10.3.0.

    If customers sign up via the web store. Then the customer data created and they get a bill through the mail.
    If they pay then I activate their account to the Business Manager installed on server02.

    The Business Manager, I added a separate control panel (server04) where the account will be located.

    When I got to the subscription details of the customer's view and that their account is to create server04 than he indicates:

    Error: Object not found: BsDomain

    If I try through the Business Manager clients. The clients select and then try to synchronize,
    I get the following error message:

    Error: The following error occurred when synchronizing the selected clients:
    Client can not sync # 7: Restoring the client account panel 'server04' failed: plesk unix: Customer is not found in panel
    # 8 client can not synchronize: Restoring the client account panel 'server04' failed: plesk unix: Customer is not found in panel
    Solve the problem manually and try to synchronize again.

    Does anyone know how I can fix this problem?

    Kind Regards,
  2. EugeneL

    EugeneL Regular Pleskian

    Feb 18, 2011
    Likes Received:

    It's very hard to understand where do you see this error.
    Could you please post some screenshots here? Could you please provide exact steps to reproduce in form: "I click Button1, see Screen2, click Button 3, see Screen4?

    If it's possible, could you please send me credentials to your server via private message? But in any case I need clear steps to reproduce to help you with this issue.