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Plesk FTP Error

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by Ted Tucker, Mar 20, 2009.

  1. Ted Tucker

    Ted Tucker Guest

    0
     
    I am having this error with ftp and my Plesk Server...

    When I use a client like FileZilla and try and connect to my server I get the following:

    Status: Resolving address of mydoamin.com
    Status: Connecting to xxx.xxx.xxx.xxx:21...
    Status: Connection established, waiting for welcome message...
    Response: 220 ProFTPD 1.3.1 Server (ProFTPD) [xxx.xxx.xxx.xxx]
    Command: USER mydoamin
    Response: 331 Password required for mydoamin
    Command: PASS *********
    Response: 230 User mydoamin logged in
    Command: SYST
    Response: 215 UNIX Type: L8
    Command: FEAT
    Response: 211-Features:
    Response: MDTM
    Response: REST STREAM
    Response: SIZE
    Response: 211 End
    Status: Connected
    Status: Retrieving directory listing...
    Command: PWD
    Response: 257 "/" is the current directory
    Command: TYPE I
    Response: 200 Type set to I
    Command: PASV
    Response: 227 Entering Passive Mode (xxx,xxx,xxx,xxx,186,246).
    Command: LIST
    Error: Connection timed out
    Error: Failed to retrieve directory listing
    Response: 227 Entering Passive Mode (xxx,xxx,xxx,xxx,186,246).
    Command: LIST
    Error: Connection timed out
    Error: Failed to retrieve directory listing

    I can connect via windows terminal just fine.

    I can't connect via IE..

    Any ideas anybody?
     
    Last edited by a moderator: Mar 21, 2009
  2. onsightdata

    onsightdata Regular Pleskian

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    This is not a plesk trouble shooting issue it is a problem with the settings in your FTP Client. It appears that PASV is not working for you. Try changing your ftp client to use PORT instead of PASV mode and that should resolve your issue. IE also has an option to use PASV mode that can be turned off Tools - Advanced remove the check mark for Use PASV mode and see if that resolves your issue. If all that fails disable any firewall or security software and see if you can connect. If unsure refer to your software provider
     
  3. abdi

    abdi Platinum Pleskian

    31
    18%
    Joined:
    May 14, 2006
    Messages:
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    Likes Received:
    60
    Ted, did you resolve this issue or you still need assistance?
     
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