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Plesk Mail Transfer Agent

F

futec

Guest
Hi there,

We are running a Windows Server with Plesk 6.5 for some time now. Suddenly we get complaints about e-mail which doesn't work. When we looked at the Plesk services control (in the taskbar) we see that Plesk Mail Transfer Agent is not running. When we click start it runs for max 20 - 30 seconds. Then (after clicking refresh) it will display a black cross (not running).

We tried restarting the whole server which doesn't make any difference.
Relay is set to authorization required and we cannot start the Plesk Mail Transfer Agent. (We can start it but it shits down itself after 20 - 30 seconds).

The event log in Windows shows:

Event ID: 7034
The Plesk Mail Transfer Agent service terminated unexpectedly. It has done this 5 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


When I look at local services in Windows I see MEMTA.EXE stopped when the service is set to automatic. When I start it, it stops after 20 seconds running. I also see it in the Windows Task Manager getting bigger, 1 - 2 - 3 - 4 - 5.2 MB memory and then it stops again without any reason!


Anyone knows what this problem is or does MailEnable have another log file?



Regards,.

Desmond
 
Check out the MailEnable logs in
C:\Program Files\SWSoft\Plesk\Mailenable\Logging\MTA

Matt
 
This is what the log tells me when MEMTA.EXE crashes (I get the windows send report problem to MS message)

06/16/04 06:08:00 Sucessfully created new thread for message delivery.
06/16/04 06:08:00 Message (FE527C6691E44B4A8A67BE4DC177.MAI) could not be delivered as an infinite message loop was detected. (ERROR MTA-1010)
06/16/04 06:08:00 Queueing Message from [SMTP] Connector to [SMTP] Connector.
06/16/04 06:08:00 Queueing Message from [SMTP] Connector to [SMTP] Connector.
06/16/04 06:08:00 Queueing Message from [SMTP] Connector to [SMTP] Connector.
06/16/04 06:08:00 Queueing Message from [SMTP] Connector to [SMTP] Connector.
06/16/04 06:08:00 Queueing Message from [SMTP] Connector to [SMTP] Connector.
06/16/04 06:08:00 Queueing Message from [SMTP] Connector to [SMTP] Connector.
[06/16/04 06:08:02]****************** LOG FILE STARTED *******************
06/16/04 06:08:02 Service Starting
06/16/04 06:08:02 Service Loading Agents
06/16/04 06:08:02 Cleaning Inbound Directory
06/16/04 06:08:02 Resetting Inbound Messages for List Server Connector
06/16/04 06:08:02 No outgoing message files in queue!
06/16/04 06:08:02 Cleaning Inbound Directory
06/16/04 06:08:02 Resetting Inbound Messages for POP Connector
06/16/04 06:08:02 No outgoing message files in queue!
06/16/04 06:08:02 Cleaning Inbound Directory
06/16/04 06:08:02 Resetting Inbound Messages for SF Connector
06/16/04 06:08:02 No outgoing message files in queue!
06/16/04 06:08:02 Cleaning Inbound Directory
06/16/04 06:08:02 Resetting Inbound Messages for SMTP Connector
06/16/04 06:08:02 Initalised MTA Connector Collector Thread for List Server Connector
06/16/04 06:08:02 Initalised MTA Connector Collector Thread for POP Connector
06/16/04 06:08:02 Initalised MTA Connector Collector Thread for SF Connector
06/16/04 06:08:02 Initalised MTA Connector Collector Thread for SMTP Connector
06/16/04 06:08:03 Sucessfully created new thread for message delivery.
06/16/04 06:08:03 Sucessfully created new thread for message delivery.
06/16/04 06:08:04 Sucessfully created new thread for message delivery.
06/16/04 06:08:04 Message (86FBA8D6C01248F687C6256C18614A.MAI) could not be delivered as an infinite message loop was detected. (ERROR MTA-1010)
06/16/04 06:08:04 Sucessfully created new thread for message delivery.
06/16/04 06:08:04 Message (9F0DF6814A02420CA064DED6D7E88.MAI) could not be delivered as an infinite message loop was detected. (ERROR MTA-1010)
06/16/04 06:08:04 Sucessfully created new thread for message delivery.
06/16/04 06:08:05 Queueing Message from [SMTP] Connector to [SMTP] Connector.
 
Did you fix this ?

I'm having exactly the same problem. The mta starts and then stops after about 30 seconds - no error - except in event viewer it says the plesk mta terminated unexpectedly

This is seriousley worrying.
 
anybody have a solution ?

I'm experiencing the same thing and did not found no solution. meanwhile my clients can't receive any mails Do you think it,s related ?

thanks
 
Please, I'm having the same problem. Anyone fixed this yet? (PLESK 8.1 here).

MailEnable Mail Transfer Agent terminated right after starting it. Angry clients all over :mad:

02/05/07 17:25:17 Service Starting
02/05/07 17:25:17 Service Loading Agents
02/05/07 17:25:17 Cleaning Inbound Directory for List Server Connector
02/05/07 17:25:17 Resetting Inbound Messages for List Server Connector
02/05/07 17:25:17 No outgoing message files in queue!
02/05/07 17:25:17 Cleaning Inbound Directory for POP Connector
02/05/07 17:25:17 Resetting Inbound Messages for POP Connector
02/05/07 17:25:17 Initalised MTA Connector Collector Thread for List Server Connector
02/05/07 17:25:17 No outgoing message files in queue!
02/05/07 17:25:17 Cleaning Inbound Directory for SF Connector
02/05/07 17:25:17 Resetting Inbound Messages for SF Connector
02/05/07 17:25:17 Initalised MTA Connector Collector Thread for POP Connector
02/05/07 17:25:17 Cleaning Inbound Directory for SMTP Connector
02/05/07 17:25:17 Resetting Inbound Messages for SMTP Connector
02/05/07 17:25:17 Initalised MTA Connector Collector Thread for SF Connector
02/05/07 17:25:17 Initalised MTA Connector Collector Thread for SMTP Connector
02/05/07 17:25:18 Sucessfully created new thread for message delivery.
 
I've download the new version on the MailEnable Website and installed it. Fix everything. Still works with Plesk.
 
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