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pleskbackup failing

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by Highland, Jul 7, 2009.

  1. Highland

    Highland Guest

    0
     
    I'm having a major problem with pleskbackup. I cannot get it to run no matter what

    pleskbackup --server
    pleskbackup --client-name "Clientname"
    Now I found this thread but the fix doesn't apply. I checked psa.misc and found no such parameter.

    What else can I do?
     
  2. danliker

    danliker Silver Pleskian Plesk Certified Professional

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    Location:
    Switzerland
    check server load and i/o wait

    maybe some services goes done on the heavy load of pleskbackup in plesk 9.2.1
     
  3. Highland

    Highland Guest

    0
     
    It's not a load issue. The server is under no load when this is done.
     
  4. Highland

    Highland Guest

    0
     
    Any other ideas? I tried removing and reinstalling the backaup manager and still no go.
     
  5. EduardoSilvestre

    EduardoSilvestre New Pleskian

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    Location:
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    Hello Highland,

    as i can see in log the mysql server stop responding.

    07:05:09 ERROR Unable to execute SQL: MySQL server has gone away
    07:06:46 ERROR Unable to execute SQL: MySQL server has gone away
    07:14:34 ERROR Unable to execute SQL: MySQL server has gone away
    07:17:35 ERROR Unable to execute SQL: MySQL server has gone away
    07:21:39 ERROR Unable to execute SQL: MySQL server has gone away

    Try setting the wait_timeout in mysql configuration.

    mysql -uadmin -p`cat /etc/psa/.psa.shadow`
    Welcome to the MySQL monitor. Commands end with ; or \g.
    Your MySQL connection id is 577
    Server version: 5.0.45 Source distribution

    Type 'help;' or '\h' for help. Type '\c' to clear the buffer.

    mysql> show variables;

    wait_timeout | 10 (This is default value)

    Try increased this value to 3600 or higher and try to perform the operation again.

    Regards,
     
  6. Highland

    Highland Guest

    0
     
    Mine is set to 28800 so no go. Thanks for trying tho.
     
  7. Highland

    Highland Guest

    0
     
    So nobody at Parallels has any answers as to why this is happening? No backup system is working at present since going to 9.2.1
     
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