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pleskbackup failing

H

Highland

Guest
I'm having a major problem with pleskbackup. I cannot get it to run no matter what

pleskbackup --server
07:00:04 INFO ------------------------------------------------------------
07:00:04 INFO Migration status reporting initialized.
07:00:04 INFO Status file: /usr/local/psa/PMM/sessions/2009-07-07-020003.110/dump-status.xml
07:00:04 INFO ------------------------------------------------------------
07:05:09 ERROR Unable to execute SQL: MySQL server has gone away
07:06:46 ERROR Unable to execute SQL: MySQL server has gone away
07:14:34 ERROR Unable to execute SQL: MySQL server has gone away
07:17:35 ERROR Unable to execute SQL: MySQL server has gone away
07:21:39 ERROR Unable to execute SQL: MySQL server has gone away
07:25:23 ERROR The dump have been invalidated by check-dump operation
07:25:23 ERROR Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 638.


== STDERR ====================
DBD::mysql::st execute failed: MySQL server has gone away at /usr/local/psa/PMM/agents/shared/Db/DbiBackend.pm line 66.
[repeats 4 more times]
/bin/tar: tmp/.chroot_admincmlXq0/ admin.unix: socket ignored
[repeats at least 2 dozen times]
Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 638.

pleskbackup --client-name "Clientname"
13:35:33 INFO ------------------------------------------------------------
13:35:33 INFO Migration status reporting initialized.
13:35:33 INFO Status file: /usr/local/psa/PMM/sessions/2009-07-07-083532.995/dump-status.xml
13:35:33 INFO ------------------------------------------------------------
13:35:33 ERROR The following clients were not found on the host: Clientname
13:35:33 ERROR Runtime error: Unable to create dump: No objects to dump found


== STDERR ====================
The following clients were not found on the host: Clientname
Runtime error: Unable to create dump: No objects to dump found

Now I found this thread but the fix doesn't apply. I checked psa.misc and found no such parameter.

What else can I do?
 
check server load and i/o wait

maybe some services goes done on the heavy load of pleskbackup in plesk 9.2.1
 
It's not a load issue. The server is under no load when this is done.
 
Any other ideas? I tried removing and reinstalling the backaup manager and still no go.
 
Hello Highland,

as i can see in log the mysql server stop responding.

07:05:09 ERROR Unable to execute SQL: MySQL server has gone away
07:06:46 ERROR Unable to execute SQL: MySQL server has gone away
07:14:34 ERROR Unable to execute SQL: MySQL server has gone away
07:17:35 ERROR Unable to execute SQL: MySQL server has gone away
07:21:39 ERROR Unable to execute SQL: MySQL server has gone away

Try setting the wait_timeout in mysql configuration.

mysql -uadmin -p`cat /etc/psa/.psa.shadow`
Welcome to the MySQL monitor. Commands end with ; or \g.
Your MySQL connection id is 577
Server version: 5.0.45 Source distribution

Type 'help;' or '\h' for help. Type '\c' to clear the buffer.

mysql> show variables;

wait_timeout | 10 (This is default value)

Try increased this value to 3600 or higher and try to perform the operation again.

Regards,
 
So nobody at Parallels has any answers as to why this is happening? No backup system is working at present since going to 9.2.1
 
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