PMMCli restore execution failed with return code:1

[kevork]

Hello,

Trying to migrate a client, got this:
PMMCli restore execution failed with return code:1

Any life-guard arround there ?

 

[Che-MingC]

got the same problem with plesk 9.2.1.
"PMMCli restore execution failed with return code:1"
already tryed several migration settings, but got this error everytime and with clients with different size.
any ideas?

greetings CM

 

[Che-MingC]

got the same problem here with plesk 9.2.1
PMMCli restore execution failed with return code:1
already tryed several migration settings, but got this message everytime and with clients with different sizes.
any ideas?

greetings CM

 

[Denis Sirochenko]

Hello,

I once had the same error message when trying to backup a domain.

The problem was site application configured on subdomain of troubled.domain

mysql> select id from domains where name='troubled.domain';
+-----+
| id |
+-----+
| 56 |
+-----+
1 row in set (0.00 sec)

mysql> select id, name from subdomains where dom_id=56;
+-----+------+
| id | name |
+-----+------+
| 25 | org |
+-----+------+
1 row in set (0.00 sec)

mysql> SELECT * FROM SiteApps WHERE dom_id=25;
+-----+-------------+--------+-----------+----------------+------------------+--------------+-----------+------------+
| id | app_release | dom_id | dom_type | install_prefix | htdocs_directory |
capp_item_id | params_id | license_id |
+-----+-------------+--------+-----------+----------------+------------------+--------------+-----------+------------+
| 139 | 26 | 25 | subdomain | . | httpdocs |
39 | 504 | NULL |
+-----+-------------+--------+-----------+----------------+------------------+--------------+-----------+------------+
1 row in set (0.00 sec)

mysql> SELECT * FROM APSClientApplicationItems where id="39";
Empty set (0.00 sec)

mysql>

I deleted the problem record:

mysql> delete from SiteApps WHERE dom_id=25;
Query OK, 1 row affected (0.00 sec)

mysql>

After that domain was backed up normally.

Check domains of the client you wish to migrate.

Regards,
Denis.

 

[Che-MingC]

hello,

the curious think is, i get this error with a client with absolutely no content. no mysql databases, no email, and no html files (except the default index ect.)

 

[Oldskool]

Experiencing the same problem on 9.2.1

Hello,

I once had the same error message when trying to backup a domain.

The problem was site application configured on subdomain of troubled.domain

This is not an option, as SiteApps ae not available on the old machine:

mysql> select * from SiteApps;
Empty set (0.01 sec)

pmmcli.log shows me this:

== STDERR ====================
Runtime error: Unable to create dump: Can't use an undefined value as a symbol reference


Traceback (most recent call last):
  File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 1846, in main
    data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
  File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 1691, in restore
    return ActionRunner(RestoreAction, restore_task_specification, parameters).doActivity()
  File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 75, in doActivity
    result = self.processor.doActivity()
  File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 592, in doActivity
    plesk_actual_dump = PleskActualDump(session.get_session_path()).get()
  File "/usr/local/psa/admin/share/pmmcli/pmm_conflict_detector.py", line 25, in get
    raise PMMUtilityException('plesk_agent_manager', x)
PMMUtilityException:  was finished with exit code 1

Looks like an error in the pmmcli.py script?

Further investigation into the PMM logs learned that the error was being caused by a domain that was already deleted from the client, so that's weird. Seems like the migration manager is parsing domains I did not even check, nor even exist anymore. I now deleted that entire client (was his only domain anyway) and am now running the migration again to see what happens.

 

[bigCat Mao]

I got the same error in plesk 10....

/usr/local/psa/PMM/msessions/20110222101705649/migration.log
It seems everything is ok

but
/usr/local/psa/PMM/msessions/20110222101705649/failed-restore.result
PMMCli restore execution failed with return code:1