Problem on Plesk update (Plesk updater is selected but is already installed)

[druckgott]

Hallo

My Problem is, that the base Pack of plesk and the SpamAssassin support is not installed but the Plesk Updater is already installed. If i go on update there comes an error.

I should select the components I will install.

In the picture you could see the Plesk autoinstaller.
I have test it via ssh but there I also can not deselect the Plesk Updater

What could I do?

 

[breun]

Have you tried the commandline autoinstaller?

 

[druckgott]

Is the comandline autoinstaller via ssh?

or what ist the comandline autoinstaller?

I do it this this comandline but in don´t work

/usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_8_1_1 [email protected] --install-component=base --install-component=spamassassin

 

[breun]

What happens when you just run /usr/local/psa/admin/bin/autoinstaller and use the autoinstaller interactively?

Do you have any idea how come you don't have the base packages installed?

 

[druckgott]

There is the same Problem. Plesk Updater is automaticaly selectet. An I can´t deselect it. The components which I can deslelect have a * and the components which i can´t deselect have a =

druckgott

 

[breun]

Ok, I'm confused now. I thought you wanted to install something, but you want to uninstall the updater?

 

[druckgott]

no I don´t want to unistall.

But the Plesk updater is already installed.

I think the installation get´s an error because the Plesk updater is selekted but it is already installed.

But the Plesk basepack is not installed.

if I will update the basepack I can´t deselect the Plesk updater. So he get´s an error and don´t install the base pack because the plesk updater is already installed (I think)

sorry for my bad english

I hopy you have understand me?

 

[breun]

What is the exact error you're getting when you run the autoinstaller and try to install the base packages?

By the way, the easiest solution might be to download the complete distribution of Plesk packages and just install the base packages that way.

And I still have no idea how you got into this situation. A failed upgrade?

 

[druckgott]

Yes I have problems with update

Autoinstaller 3.1.2 (build at 2007-03-21 17:58) started at (timezone CET) Tue May 22 13:47:19 2007
Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_8_1_1 [email protected] --install-component=base --install-component=spamassassin 

Try to find rcfile...
Autoinstaller rcfile not found.
Check hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=SuSE version=9.3 arch=i686 environment=vz
Final opsys (with overriding) is: os_name=Linux os_vendor=SuSE version=9.3 arch=i686 environment=vz
repository: Get brief packages info for all sources
Checking for installed system packages...readSystemPackagesBrief: execute rpm -qa --queryformat 'F:system_installed_brief_%{NAME}-%{VERSION}-%{RELEASE}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\nX:\n' 
done.
Download file products.inf3: 100% done.
Download file plesk.inf3: 100% done.
Download file sitebuilder.inf3: 11%..100% done.
release PLESK_8_1_1 is actual
Release SB_3_0_0 contains no any build for this OS
Release SB_3_0_1 contains no any build for this OS
release SB_3_0_2 is actual
Select best build of PLESK_8_1_1 for current OS
First fit build is current best: PSA_8.1.1/plesk-8.1.1-suse9.3-i386.inf3
Select best build: finally choised PSA_8.1.1/plesk-8.1.1-suse9.3-i386.inf3
Download file PSA_8.1.1/plesk-8.1.1-suse9.3-i386.inf3: 100% done.
You are under Virtuozzo, try to connect to VZAgent...Warning: can't connect to VZAgent: open: No such device or address
repository: Get brief packages info for all sources
Check for components installation status
Component base: mode upgrade,  installed=1177319520,  available=1177319520
Component psa-autoinstaller: mode up2date,  installed=1174478539,  available=1174478539
Component asp: mode upgrade,  installed=1164821927,  available=1174564993
Component mailman: mode upgrade,  installed=1164821930,  available=1174564996
Component postgresql: mode install,  installed=0,  available=1163583285
Component java: mode install,  installed=0,  available=1174564674
Component spamassassin: mode upgrade,  installed=1164821606,  available=1174564681
Component rblsmtpd: mode upgrade,  installed=1164821603,  available=1174564677
Component mod_python: mode up2date,  installed=1111533515,  available=1111533515
Component ruby: mode install,  installed=0,  available=1174565008
Component fcgi: mode install,  installed=0,  available=1160391403
Component vault: mode install,  installed=0,  available=1174877970
Component horde-comps: mode upgrade,  installed=1164821877,  available=1174564938
Component docs: mode up2date,  installed=1174564918,  available=1174564918
Component backup-vz: mode up2date,  installed=1175674065,  available=1175674065
Component drweb: mode install,  installed=0,  available=1174564620
Component ppwse: mode install,  installed=0,  available=1174564964
Component api: mode up2date,  installed=1175674080,  available=1175674080
Component sshterm: mode upgrade,  installed=1164821482,  available=1174564544
Component pmm: mode up2date,  installed=1175674052,  available=1175674052
Component psa-firewall: mode up2date,  installed=1174564671,  available=1174564671
Component cs-gs: mode install,  installed=0,  available=1174564666
Component psa-vpn: mode up2date,  installed=1174564909,  available=1174564909
Component battlefield: mode install,  installed=0,  available=1174564943
Component bf2: mode install,  installed=0,  available=1174565001
Component psa-fileserver: mode up2date,  installed=1174564655,  available=1174564655
Component watchdog: mode up2date,  installed=1174564980,  available=1174564980
Component sitebuilder: mode install,  installed=0,  available=1164691550
Component sb-publish: mode install,  installed=0,  available=1160553263
Component cf-support: mode install,  installed=0,  available=1174565003
Component miva: mode install,  installed=0,  available=1174565012
Component de-DE-locale: mode install,  installed=0,  available=1174825695
Component ja-JP-locale: mode install,  installed=0,  available=1174825720
Component es-ES-locale: mode install,  installed=0,  available=1174825705
Component ru-RU-locale: mode install,  installed=0,  available=1174825741
Component fr-FR-locale: mode install,  installed=0,  available=1174825711
Component it-IT-locale: mode install,  installed=0,  available=1174825717
Component zh-CN-locale: mode install,  installed=0,  available=1174825750
Component zh-TW-locale: mode install,  installed=0,  available=1174825752
Check for components requires keyupdate
No keyupdate need for component base
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources
Reading system installed packages...execute command for generate rpm cache in /tmp:
rpm -qa --queryformat 'F:system_installed_%{NAME}-%{VERSION}-%{RELEASE}.%{ARCH}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\n[R:%{REQUIRENAME} %{REQUIREFLAGS:depflags} %{REQUIREVERSION}\n][P:%{PROVIDENAME} %{PROVIDEFLAGS:depflags} %{PROVIDEVERSION}\n][P:%{FILENAMES}\nm:%{FILEMODES}\n5:%{FILEMD5S}%{FILELINKTOS}\n][C:%{CONFLICTNAME} %{CONFLICTFLAGS:depflags} %{CONFLICTVERSION}\n][O:%{OBSOLETENAME} %{OBSOLETEFLAGS:depflags} %{OBSOLETEVERSION}\n]X:\n'  > /tmp/autoinstaller_system_packages.cache
catch error with message: Can't execute command for generate system packages cache
ERROR: Can't execute command for generate system packages cache
Check SElinux status after error:
Exit with ERROR status


---
Plesk autoinstaller.

where can I get this basepackets?

 

[breun]

The core of the error seems to be this:

Reading system installed packages...execute command for generate rpm cache in /tmp:
rpm -qa --queryformat 'F:system_installed_[snip]' > /tmp/autoinstaller_system_packages.cache
catch error with message: Can't execute command for generate system packages cache
ERROR: Can't execute command for generate system packages cache

Maybe your /tmp doesn't have enough space to generate the system packages cache?

You can get the complete archive of all Plesk packages on the download page: http://www.swsoft.com/en/download/plesk8/

 

[druckgott]

oh there are a lot of files can I delete all files in tmp?

druckgott

 

[breun]

It doesn't matter if there are a lot files there, it matters if there is space left there. Is /tmp its own partition? What doesn df -h say?

 

[druckgott]

it says

Filesystem            Size  Used Avail Use% Mounted on
/dev/vzfs              10G  1.6G  8.5G  16% /
tmpfs                1011M     0 1011M   0% /dev/shm

 

[breun]

Seems like disk space is not the problem.

 

[druckgott]

where can I get if i have a Suse 9.3 or 9.3 64 bit?

this says plesk

Betriebssystem Linux 2.6.9-023stab039.1-smp
Plesk-Version psa v8.1.1_build81070423.15 os_SuSE 9.

 

[breun]

Since you're under Virtuozzo the kernel doesn't tell you much, as it's the hosts kernel. Run lsb_release -d to see what you're running.

 

[druckgott]

hxxxxxxx:~ # lsb_release -d
-bash: lsb_release: command not found

it says command not found

is a virutal server

 

[breun]

On Red Hat/CentOS/Fedora systems you can run cat /etc/redhat-release to see what you're running. On Debian it's cat /etc/debian_version (maybe works for Ubuntu too?). I don't know what file you'd check on SuSE. Is there a /etc/*release or /etc/*version file?

Since you apparently aren't hosting this Virtuozzo server yourself, can't you ask your host?

 

[druckgott]

ah I found a Suse-release file in /etc

SuSE Linux 9.3 (i586)
VERSION = 9.3

druckgott

 

[druckgott]

Hallo???

Which files do I have to use to update?

I tested it again with ssh and I get this error

 Unexpected 'St9bad_alloc' catched.

can nobody help me
druckgott