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Problem with runtask.exe

Discussion in 'Plesk for Windows - 8.x and Older' started by parite, Jul 15, 2008.

  1. parite

    parite Guest

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    Good day,

    I am having alot of trouble with this problem.

    We have a Windows Web Server 2003 with Plesk 8.2, we also have SmarterTickets, SmarterStats and SmarterMail installed, all of which are working fine with Plesk at the moment.

    I keep getting the following error in the Plesk Event Log:

    I have googled my heart out on this problem, and only found two records of this in previous plesk forums. One suggested I should install the Plesk 8.2.1 update, which I did ( http://kb.swsoft.com/en/2060 ).

    The other solution I found ( http://forum.swsoft.com/pda/index.php/t-46017.html ) was to add a specific registry record. I did this and I still have this problem.

    The runtask.exe File Version: 8.200.0.0, date created: 7/5/2007

    If anybody could tell me why this is happening - or more importantly how to fix this - I will greatly appreciate it.
     
  2. sergius

    sergius Golden Pleskian

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    Hello parite,

    What PipeConnectTryCount value you have specified?
     
  3. parite

    parite Guest

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    Hi sergius,

    I created HKEY_LOCAL_MACHINE\SOFTWARE\PLESK\PSA Config\Config\PipeConnectTryCount with a value of 100 hexidecimal.
     
  4. sergius

    sergius Golden Pleskian

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    Please try to raise the PipeConnectTryCount to 1000.
     
  5. parite

    parite Guest

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    I have tried this to no avail - it still happens. Please advise?
     
  6. sergius

    sergius Golden Pleskian

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    Did you restart Plesk Management Service? If yes then please contact Plesk support.
     
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