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Problems installing Plesk

Discussion in 'Plesk for Linux - 8.x and Older' started by TGserver, Oct 14, 2006.

  1. TGserver

    TGserver Guest

    0
     
    During the installation of Plesk, I got an error:

    Code:
    START LOGGING: Sat Oct 14 16:13:52 CEST 2006
    SCRIPT: /var/lib/dpkg/tmp.ci/preinst
    
    START LOGGING: Sat Oct 14 16:13:53 CEST 2006
    SCRIPT: /var/lib/dpkg/tmp.ci/preinst
     Trying to define super-server internet daemon type... inetd
     Trying to check if inetd daemon is running... done
    Unable to determine the domain name of your computer.
    Please, run the 'dnsdomainname' or 'hostname -f' command
    from the console and make sure that the command returns your domain name.
    
    ERROR while trying to get domain name
    
    Aborting...
    When i run 'dnsdomainname' nothing happens, when i run 'hostname -f', 'TGserver' was shown.

    I wanted to restart the installation process, but after the installer checked the installed packages i got the error:
    Code:
    ERROR: apt-get can't resolve selected packages.
    ERROR: installation failed
    What can I do?
    thanks
     
  2. breun

    breun Golden Pleskian

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    "TGserver" won't do, you'll need a FQDN (fully qualified domain name), something like tgserver.example.com.
     
  3. TGserver

    TGserver Guest

    0
     
    And how is this, when I only use the server in the LAN? Is there the hostname unimportant, but must consist aus something like TGserver.eymple.com?
     
  4. breun

    breun Golden Pleskian

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    You can't install Plesk on a LAN-only machine without a FQDN.
     
  5. TGserver

    TGserver Guest

    0
     
    Thank you
    Now it seems to work.

    But I get the error:
    ERROR while trying to install psa default key
     
  6. southy

    southy Basic Pleskian

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    Oct 1, 2006
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    Same problem here:

    ERROR while trying to install psa default key

    It's a brand new freshly made Debian 3.1 Box and the latest Plesk 8 autoinstaller from swsoft-page.

    Seems to me their install does not get it's own keys right where it needs them.
    The knowledgebase is not helping - it tells me to
    rpm a certain "key-rpm".

    This hint is useless for two obvious reasons:
    - no rpm on debian, at least not at mine.
    - what kind of "key-rpm" are they talking about??

    I have got
    psa_installer_v3.0.2_build060707.11_os_Debian_3.1_i386

    here and nothing else.
    So how can I get the needed file out of it? Any ideas?

    Greetings, southy
     
  7. TGserver

    TGserver Guest

    0
     
    I don't know if this is the solution for the problem, but I wanted to install Webmin 1.3000 and this package can't install a package called libio-pty-perl. After I installed this package self and after the installation of Webmin, I tried to install Plesk again.
    And then it worked. Now Plesk is installed.
     
  8. southy

    southy Basic Pleskian

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    You are right!
    But: It only seems to work if you get everything right the first time.
    I got myself a fresh debian image, started the install but forgot to set MySQL root password to ''.
    installation broke, of course. I resetted the password and started again - installation broke at with "ERROR while trying to install psa default key" again.

    So I reinstalled my debian image, set the mysql password and only THEN started the plesk install - and now it works... well, at least a bit more - until another error.

    Seems to work only the first time you run the install script.
    Eventually that was the problem all along and not the libio?

    Ok, however: I got myself a new error:

    Errors were encountered while processing:
    ppwse
    E: Sub-process /usr/bin/dpkg returned an error code (1)
    ERROR: Install command execution failed
    ERROR: Installation failed

    Funny thing: there is no dpkg error (at least the 10 lines before that).

    I don't get it: why do these people at swsoft no even make it possible to have their software INSTALLED???
    I am working with ordinary debian standard images here, nothing out of the order, a fresh image for every try I make and still I only get error after error!
    Have they even TRIED their product, even ONCE??

    If even the installation starts this way, what am I to suspect from the actual product itsself?

    Greetings, Southy.
     
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