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psa_installer_v3.2.1_build070914.16_os_Debian_4.0_ i386 bails out with "E: Broken pack

Discussion in 'Plesk for Linux - 8.x and Older' started by GlennMatthys, Dec 5, 2007.

  1. GlennMatthys

    GlennMatthys Guest

    0
     
    Hello,

    I've installed a new debian 4.0 for 386, and when I run

    psa_installer_v3.2.1_build070914.16_os_Debian_4.0_i386

    after selecting the plesk packages, I get:

    Code:
    To select or deselect a component, enter its number;
    Type a number or a character of desired action [N]: 
    Exchanging information with licensing server.
    Checking whether the package dependencies are resolved.
    E: Broken packages
    ERROR: Unable to install packages because of package dependency problems.
    Not all packages were installed.
    Please, contact product technical support.
    debian:/mnt/glenn#
    
    I selected these packages for installation:
    Code:
     1. [*] Base packages of Plesk
     2. [*] Plesk Updater
     3. [ ] Apache ASP support
     4. [*] Mailman mailing list manager support
     5. [ ] PosgreSQL server support
     6. [ ] Tomcat Java Servlets support
     7. [*] SpamAssassin support
     8. [*] SPAM blocker for QMail daemon
     9. [*] Apache mod_python module
    10. [*] Ruby on Rails support
    11. [*] FastCGI support (mod_fcgid)
    12. [*] Application vault packages
    13. [ ] Additional Horde (webmail) components for Plesk
    14. [*] Additional Plesk manuals
    15. [*] Plesk Backup Manager
    16. [ ] Dr. Web antivirus
    17. [ ] Kaspersky antivirus module
    18. [*] Plesk Professional Web Site Editor
    19. [*] Plesk API [former Plesk Agent]
    20. [*] SSHTerm - SSH Terminal java applet
    21. [*] Plesk migration manager
    22. [*] Plesk Firewall module
    23. [ ] Plesk Counter-Strike game server module
    24. [ ] Plesk VPN module
    25. [ ] Plesk Battlefield 1942 game server module
    26. [ ] Plesk Battlefield2 game server module
    27. [*] Plesk Fileserver module and SMB file server package
    28. [*] Watchdog (System monitoring module)
    29. [*] SiteBuilder and Sitebuilder module for Plesk
    30. [*] SiteBuilder publishing support for Plesk
    31. [ ] ColdFusion support for Plesk
    32. [ ] Acronis TrueImage module
    33. [ ] MIVA Empresa support
    34. [ ] OpenFusion SSO support
    35. [ ] German language pack
    36. [ ] Japanese language pack
    37. [ ] Spanish language pack
    38. [ ] Russian language pack
    39. [ ] French language pack
    40. [ ] Italian language pack
    41. [ ] Chinese language pack for China
    42. [ ] Chinese language pack for Taiwan
    
    I even supplied --debug with the installer, but that gave no extra information. I did not find any logfiles either.
     
  2. Amin Taheri

    Amin Taheri Golden Pleskian Plesk Certified Professional

    33
     
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    Location:
    Seattle Area
    Try it again with the minimal configuration and see if it works. Yuo can always install other parts later after its installed. This may help you try and error to figure out the problem if there are no log files to help you.
     
  3. GlennMatthys

    GlennMatthys Guest

    0
     
    Thanks for the suggestion. Just to be sure I did a fresh install of debian. I tried with only installing the base packages of plesk, but this left me with the same error. It appears the installer does log, into /tmp. It didn't occur to me to look there. I enabled --debug again and got a whole lot of information.

    This is the full report:
    http://users.opengate.be/~glenn/autoinstaller3.log

    I'm still going through it to see what I can figure out.
     
  4. Amin Taheri

    Amin Taheri Golden Pleskian Plesk Certified Professional

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    There ya go.

    Try installing that manually before hand and see what happens :)
     
  5. GlennMatthys

    GlennMatthys Guest

    0
     
    Update - I apt-get install `libapache2-mod-perl2` and `file` (and their respective dependencies) and the installer is progressing now.
     
  6. Amin Taheri

    Amin Taheri Golden Pleskian Plesk Certified Professional

    33
     
    Joined:
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    Location:
    Seattle Area
    w00t! :)

    Keep your fingers crossed.
     
  7. GlennMatthys

    GlennMatthys Guest

    0
     
    The installer is progressing now, let's see how it turns out. If this is succesfull, is there a bugtracker where I can report this?
     
  8. GlennMatthys

    GlennMatthys Guest

    0
     
    Woohoo :) The install went flawless afterwards. So the solution was "apt-get install libapache2-mod-perl2 file".
     
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