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Resolves to wrong address and cant login

Discussion in 'Customer&Business Manager (formerly Plesk Billing)' started by Joshua Hough, Jul 4, 2011.

  1. Joshua Hough

    Joshua Hough Guest

    Hi There,

    I upgraded a blank installation of Plesk 9.2 to Plesk 10.2 to see how it worked. The first time it was absolutley fine.

    Once i knew it worked, i rebuilt the server, upgraded again and then migrated my data from a different plesk server. However, the problem i now have is that when trying to access plesk billing, which was not installed on the old server, the main part of the control panel loads fine, but when accessing the plesk billing it redirects to https://cp5-14253.live-servers.net:8443/plesk-billing/admin/products.php?action=941, which doesn't load.

    However, if i enter it when i remote desktop to the server it loads fine. the problem i then have is that i can not login to plesk billing - can you help?