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Restore error code=2

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by GiulianoP, Jun 11, 2009.

  1. GiulianoP

    GiulianoP Basic Pleskian

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    Hi all,

    I use Plesk 9.2.1 with Ubuntu 8.04 32bit.
    I have created some backup files with this command:

    /usr/local/psa/bin/pleskbackup --clients-name --from-file=/disk/customers/customers.txt --output-file=/disk/bk/customer.txt

    Now I try to restore the data in the virtual machine server with the same ip and same license.

    I use this command:

    /usr/local/psa/bin/pleskrestore --restore /disk/bk/customer.txt -level clients -verbose

    I have this error:

    pmm-ras-error (Error code=1)
    =========STDOUT==========
    Archiver error: unable to extract files from /disk/bk/customer.txt
    ============================
    =========STDERR=============

    ============================

    I have try to ri-create the backup file and copy it to the VM but don't change any.
    I have 50GB of disk free and ownership and permission of /disk directory are rights.

    I don't understand the problem....

    Any idea?

    Thanking in advance and sorry for my english.

    Giuliano
     
  2. Denis Sirochenko

    Denis Sirochenko Guest

    0
     
    Hello,

    Take a look at the following Knowledge Base article:

    [How to] Cannot upload modified backup with option "Download backup file to your personal workstation"
    http://kb.odin.com/en/6136

    I hope it helps.

    Regards,
    Denis.
     
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