sitebuilder refuses to install (root mysql password)

[manos]

Fedora Core 2
Plesk 7.5.4

I run updater from Plesk to install Sitebuilder

here is part of the repot stating that installation was successful.

After checking for previous installation following packages are sheduled for
installing:
package Sitebuilder (file
/PSA_7.5.4/rpm_FedoraCore_2/opt/sitebuilder/Sitebuilder-1.1.1-fc2.build050629.12.i386.rpm)
package js (file
/PSA_7.5.4/rpm_FedoraCore_2/opt/sitebuilder/js-1.5rc5a-1.i386.rpm)
package php-xslt (file
/PSA_7.5.4/rpm_FedoraCore_2/opt/sitebuilder/php-xslt-1.0-0.i386.rpm)
package psa-sbm (file
/PSA_7.5.4/rpm_FedoraCore_2/opt/sitebuilder/psa-sbm-1.1-35.noarch.rpm)
package sablotron (file
/PSA_7.5.4/rpm_FedoraCore_2/opt/sitebuilder/sablotron-1.0.1-2.i386.rpm)
----

Retrieving standard packages
Downloading
http://autoinstall.plesk.com/PSA_7.5.4/FC2_std.updates/lynx-2.8.5-15.i386.rpm


---

Retrieving Plesk files
1. Downloading
http://autoinstall.plesk.com//PSA_7...Sitebuilder-1.1.1-fc2.build050629.12.i386.rpm
(5 files to go)


2. Downloading
http://autoinstall.plesk.com//PSA_7.5.4/rpm_FedoraCore_2/opt/sitebuilder/js-1.5rc5a-1.i386.rpm
(4 files to go)


3. Downloading
http://autoinstall.plesk.com//PSA_7.5.4/rpm_FedoraCore_2/opt/sitebuilder/php-xslt-1.0-0.i386.rpm
(3 files to go)


4. Downloading
http://autoinstall.plesk.com//PSA_7.5.4/rpm_FedoraCore_2/opt/sitebuilder/psa-sbm-1.1-35.noarch.rpm
(2 files to go)


5. Downloading
http://autoinstall.plesk.com//PSA_7.5.4/rpm_FedoraCore_2/opt/sitebuilder/sablotron-1.0.1-2.i386.rpm
(1 files to go)


---

Preparing for packages installation...
----- begin of output -----
Installing lynx-2.8.5-15.i386.rpm
warning: /root/psa/PSA_7.5.4/FC2_std.updates/lynx-2.8.5-15.i386.rpm: V3 DSA
signature: NOKEY, key ID 4f2a6fd2
Installing /PSA_7.5.4/rpm_FedoraCore_2/opt/sitebuilder/js-1.5rc5a-1.i386.rpm
===> Autoinstaller: start logging at Tue Sep 27 13:31:20 2005


Downloading list of all available versions and platforms
Downloading http://autoinstall.plesk.com/versions.inf
Installing
/PSA_7.5.4/rpm_FedoraCore_2/opt/sitebuilder/sablotron-1.0.1-2.i386.rpm
Installing /PSA_7.5.4/rpm_FedoraCore_2/opt/sitebuilder/php-xslt-1.0-0.i386.rpm
Installing
/PSA_7.5.4/rpm_FedoraCore_2/opt/sitebuilder/Sitebuilder-1.1.1-fc2.build050629.12.i386.rpm


---
Search releases for OS Linux, Vendor FedoraCore, Version 2, Arch i586
Search releases for OS Linux, Vendor FedoraCore, Version 2, Arch i586
Search releases for OS Linux, Vendor FedoraCore, Version 2, Arch i586
Founded release plesk_7.1.7_fc2.inf
Search releases for OS Linux, Vendor FedoraCore, Version 2, Arch i586
Founded release plesk_7.5.3_fc2.inf
Search releases for OS Linux, Vendor FedoraCore, Version 2, Arch i586
Founded release plesk_7.5.4_fc2.inf
===> Autoinstaller: stopped logging at Tue Sep 27 13:31:35 2005

===> Autoinstaller: start logging at Tue Sep 27 13:31:35 2005

mysqld (pid 1950) is running...

SiteBuilder was installed successfully. Do not forget to
make changes to the DNS records of your server so that
the domain name http://sitebuilder.mydomain.com
points to this server.

SiteBuilder has three entry points:

http://sitebuilder.mydomain.com/admin/cc.php
Administrator's entry point

http://sitebuilder.mydomain.com/wizard/index.php
Guest entry point. Place this link on your site and use
it for advertizing purposes.

To configure registered users login options,
please refer to the documentation

*************************************************************
* *
* Default administrator's login is 'root' *
* Default administrator's password is 'sitebuilder' *
* *
*************************************************************
Installing /PSA_7.5.4/rpm_FedoraCore_2/opt/sitebuilder/psa-sbm-1.1-35.noarch.rpm
===> Registering module...
===> Module has been registered successfully.
===> Trying to find local SB installation...
===> Found at 72.22.64.41
===> Registering DNS record for sitebuilder.mydomain.com with ip 72.22.64.41
SUCCESS: Creation of DNS record in domain 'mydomain.com' complete.

----- end of output -----

packages installed successfully.


-------------------------------------------------------------
So I went to sitebuilder.mydomain.com and I am presented with a nice blue installation panel asking me amongst others root password to mysql in order to install.
I tried my Plesk password, my root ssh password but the script (php) failed each time informing me that it could not create tables for the given database or the database itself.
I tried to create the database itself through Plesk (with the given name, user) but its all the same.
After a couple more atempts I only get a white text screen "Could not connect to the database".

Q: Where should I find my root mysql password ??
Q: When I find it how do I initiate the intalling procedure again ??

Thank you

 

[Dmitry Frantsev]

Try to use 'admin' in DB Administrator Name and 'your plesk admin password' in DB Administrator Password field. This user must have correct privileges to be able to create databases. And as for 'root' and 'sitebuilder', this user and password are used by default for administrator login to Sitebuilder CP.

 

[manos]

Ok, but how do I reset somehow the installation. After failing to intall some times now I can't even reach the istallation page anymore. All I get is a white page with "Could not connect to database"

Do I have to reinstall Site builder from rpms?

Thak you for helping out,

 

[papisss]

i have exactly the same problem,

i have installed site builder, but when i try to connect to
sitebuilder.mydomain.com and fill in root password, admin or whatever, i get message that couldnt create database.

I wonder how you solved this?

Thanks