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smarterstats installation problem.....or not?

Discussion in 'Plesk for Windows - 8.x and Older' started by ijwk, Feb 20, 2006.

  1. ijwk

    ijwk Guest

    0
     
    I am running plesk 7.5.4 on a windows machine and have just loaded smarterstats. I have selected it as the stats package within a domain template and when selected I get the error:
    Component Web statistics was not installed with requested enabled and allowed disabled.

    If I go to Server/Service management I see that the smarterstats service and the smarterstats web server are both running.

    I even restarted the server hoping that this would resolve the problem but I still get the same error.

    Any thoughts?

    thanks in advance.
    bill
     
  2. ijwk

    ijwk Guest

    0
     
    Resolved:

    ok, I went into components managerment and clicked on smarterstats and then clicked ok after changing the password. I then went and added a new domain and it worked fine.

    bill
     
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