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SMTP service not starting

Discussion in 'Plesk for Linux - 8.x and Older' started by kadoudal, Feb 3, 2008.

  1. kadoudal

    kadoudal Regular Pleskian

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    In my admin console -> server -> service management

    Web Server (Apache) is ON (green)
    SMTP Server (QMail) is OFF (red)
    IMAP/POP3 Server (Courier-IMAP) is ON (green)
    DNS Server (BIND) is ON (green)

    if I try to restart it, nothing happen... where can I get feedback on errors ?


    thanks

    kad

    I performed recently a re-install , seems to be ok

    ===> Installing Qmail server
    using invoke-rc.d
    Reloading system log daemon: syslogd.
    done
    Configuring Qmail...
    Trying to generate SSL certificates for TLS sessions... done
    Trying to register service qmail... using /usr/sbin/update-rc.d
    Adding system startup for /etc/init.d/qmail ...
    /etc/rc0.d/K20qmail -> ../init.d/qmail
    /etc/rc1.d/K20qmail -> ../init.d/qmail
    /etc/rc6.d/K20qmail -> ../init.d/qmail
    /etc/rc2.d/S20qmail -> ../init.d/qmail
    /etc/rc3.d/S20qmail -> ../init.d/qmail
    /etc/rc4.d/S20qmail -> ../init.d/qmail
    /etc/rc5.d/S20qmail -> ../init.d/qmail
    done
    Trying to Configure xinetd compatibility mode with xinetd... done
    using invoke-rc.d
    Stopping internet superserver: xinetd.
    grep: /etc/xinetd.conf: No such file or directory
    Starting internet superserver: xinetd.
    done
    Trying to register service qmail... using /usr/sbin/update-rc.d
    System startup links for /etc/init.d/qmail already exist.
    done
     
  2. blank_page

    blank_page Regular Pleskian

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    Hi,

    is the smtp server not running or it's just not showing up as a running service in plesk?
    There were some bugs regarding this in older versions of psa , maybe it returned.
     
  3. kadoudal

    kadoudal Regular Pleskian

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    actually I believe I have a mess in my mail system (Qmail is running.. but I cannot receive any mail in any account...)
    trying to update my Plesk install, I get an error
    E: Unmet dependencies. Try 'apt-get -f install' with no packages

    if I try it to re-installl the courier-authlib package on my DEbian 4.0 system, I get an error message stating that /usr/share/man/man1/courierlogger.1.gz belongs to psa-courier-imap package...

    it seems to be a chicken & egg dependency problem....
    Plesk cannot be recovered because of Debian , nd Debian cannot be recovered because of Plesk ... I don't know what to do ..
     
  4. blank_page

    blank_page Regular Pleskian

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    I do not follow the courier and qmail relation from your mail.

    You have to reinstall qmail probably and maybe plesk main package.

    Download pakcages and try a manual install .. this is where I would start.
     
  5. kadoudal

    kadoudal Regular Pleskian

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    the courier was installed with the Debian etch , I succeeded in uninstalling it...

    I also reinstalled Plesk (8.3) but qmail is 'half' running :
    - I can send out email from psa-horde,
    but web apps cannot send email out
    - users don't receive emails from outside (Deferred: Connection refused ....)
    - smtp service is off (red) in the services list and doesn't start
     
  6. blank_page

    blank_page Regular Pleskian

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    Hi,

    what about the init script from ssh? does it start stop the service?
     
  7. kadoudal

    kadoudal Regular Pleskian

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    sd-xxxx:/etc/init.d# /etc/init.d/qmail restart
    Starting qmail: done
    sd-xxxx:/etc/init.d# /etc/init.d/exim4 restart
    sd-xxxx:/etc/init.d#

    qmail running processes :
    root 10253 0.0 0.0 3188 T ... /var/qmail/bin/qmail-smtpd
    qmails 10672 0.0 0.0 1624 S ... qmail-send
    qmaill 10674 0.0 0.0 1580 S ... splogger qmail 2
    root 10675 0.0 0.0 1608 S ... qmail-lspawn | /usr/bin/deliverquota ./Maildir
    qmailr 10676 0.0 0.0 1600 S ... qmail-rspawn
    qmailq 10677 0.0 0.0 1576 S ... qmail-clean

    but I also have these processes running :

    root 2279 0.0 0.0 4252 S /usr/lib/courier-imap/couriertcpd -address=0 -stderrlogger=/usr/sbin/c
    root 2281 0.0 0.0 3180 S /usr/sbin/courierlogger imapd
    root 2290 0.0 0.0 4252 S /usr/lib/courier-imap/couriertcpd -address=0 -stderrlogger=/usr/sbin/c
    root 2292 0.0 0.0 3044 S /usr/sbin/courierlogger imapd-ssl
    root 2299 0.0 0.0 4252 S /usr/lib/courier-imap/couriertcpd -address=0 -stderrlogger=/usr/sbin/c
    root 2301 0.0 0.0 3180 S /usr/sbin/courierlogger pop3d
    root 2309 0.0 0.0 4252 S /usr/lib/courier-imap/couriertcpd -address=0 -stderrlogger=/usr/sbin/c
    root 2311 0.0 0.0 3180 S /usr/sbin/courierlogger pop3d-ssl
     
  8. blank_page

    blank_page Regular Pleskian

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    Hello,

    I don't really follow that exim restart.. Exim has nothing to do on a plesk server up tp psa 8.3.
     
  9. dasmo

    dasmo Guest

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    You need to run

    /etc/init.d/openbsd-inetd restart
     
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