Originally posted by sergius
Hello,
Why did you decide "it is no longer working"?
Whom did you try requesting and "got a non-useful answer"?
Could you please send me credentials for your problem server?
Hi Sergius,
It was on the phone with swsoft the day after I attempted the upgrade (or perhaps that night). I don't remember the person's name but I do remember being frustrated.
Anyways, here's the situation:
1) I tried initially to upgrade from 7.6.1 to 8.2 and it failed in the process. (Maybe because I had updated the MsSQL 2005 root password manually and that breaks future upgrades? Anyways, I eventually just gave up and decided to build a brand new server
2) On a fresh new install of Windows server 2003 web + MsSQL server 2005 workgroup edition, I installed plesk 8.2. I called swsoft for a temporary license.
Then I installed clamav and got it to to be enabled in plesk.
Then i used the plesk backup and restore tool to create a backup of the 7.6.1 accounts and transfer all the accounts to this new server. Accounts appeared to copy successfully.
Once that was completed, I tested the mail/spamassassin and anti virus.
Mail was working, but nothing was being scanned.
3) Then I looked at Start-->Programs-->MailEnable-->MailEnable Administrator
I right click on "Servers-->localhost-->Agents-->MTA and I select properties.
Then I noticed that "Enable pickup event" was selected, but there was nothing in the text box indicating the "program to execute on mail file". So I figured that might be a problem so I entered the following in the text box:
C:\Program Files\SWsoft\Plesk\admin\bin\memailfilter.exe
This file does exist.
Then I also selected "Process pickup after filters instead of before".
I then restarted the services.
4) Since I did the above, anti virus is working (I get notifications when an email is caught and deleted), but spamassassin is not working.
Blacklist filters are working (I have tested it), but spamassassin rules don't appear to be doing anything. I have not modified any of the spamassassin files so I don't see why it wouldn't be working.
There is a green (enabled) next to spamassassin in the plesk control panel indicating that it is working.
5) I also tried appying the patches listed above, restarted the services, but that did not fix it.
Hopefully this will provide the level of details you need to tell me how to fix the issue.
I would prefer if you could tell me how to fix it (if you can) instead of me providing you access to our production machine hosting customers.
Thank you,
Pierre
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