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statistics.exe - Error: Unable to restore run data (13)

Discussion in 'Plesk for Windows - 8.x and Older' started by R3N3GADE, Sep 20, 2004.

  1. R3N3GADE

    R3N3GADE Guest

    0
     
    Upon running statistics.exe, I get the following output...
    Code:
    Webalizer V2.01-10-RB02 (Windows NT 5.2 ) English
    Using DNS cache file C:\PROGRA~1\SWsoft\Plesk\tmp\webalizer.cache
    Creating output in C:\inetpub\vhosts\#doman#.com.au\statistics\webstat
    Hostname for reports is '#doman#.com.au'
    Reading history file... webalizer.hist
    Reading previous run data.. webalizer.current
    Error: Unable to restore run data (13)
    
    Any ideas as to what is happening here?
     
  2. shwonder

    shwonder Guest

    0
     
    C:\PROGRA~1\SWsoft\Plesk\
    Please delete or move to other location file
    %plesk_dir%\tmp\webalizer.cache
    and
    for each domain with the problem, please delete or move to other location all files in folders:
    %domain_name%\statistics\anon_ftpstat
    %domain_name%\statistics\ftpstat
    %domain_name%\statistics\webstat

    Unfortunatelly, new version of Webalizer does not correctly work with files generated by old webalizer.

    Best regards
     
  3. Bogdan

    Bogdan Guest

    0
     
    'm getting the same thing after applying SWsoft's patch on a fresh install of Plesk 7.6 with clients restored from a backup that was taken on a Plesk 7.5.6:

    C:\Program Files (x86)\SWsoft\Plesk\admin\bin>statistics.exe
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expired
    Timeout expiredError: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)
    Error: Unable to restore run data (13)

    Any ideas? How can I tell which domain has problems in order to delete this:
    %domain_name%\statistics\anon_ftpstat
    %domain_name%\statistics\ftpstat
    %domain_name%\statistics\webstat

    Thanks!
     
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