statistics.exe fault

[danny_t@]

C:\Program Files\SWsoft\Plesk\admin\bin>statistics.exe --verbose
Save FTP logs 2: '' HTTP logs 2: '' mail logs 2: ''

Eventlog:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 8/1/2008
Time: 5:21:18 AM
User: N/A
Computer: LETO
Description:
Faulting application statistics.exe, version 8.600.0.0, faulting module msvcr80.dll, version 8.0.50727.1433, fault address 0x00008aa0.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 74 61 ure sta
0018: 74 69 73 74 69 63 73 2e tistics.
0020: 65 78 65 20 38 2e 36 30 exe 8.60
0028: 30 2e 30 2e 30 20 69 6e 0.0.0 in
0030: 20 6d 73 76 63 72 38 30 msvcr80
0038: 2e 64 6c 6c 20 38 2e 30 .dll 8.0
0040: 2e 35 30 37 32 37 2e 31 .50727.1
0048: 34 33 33 20 61 74 20 6f 433 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 30 38 61 61 30 008aa0

 

[[email protected]]

We are also facing this problem also. Our event log reports actually the same error.

Any Help?

 

[zolotujin]

my plesk 8.6 after upgrade statistics error

Event Type: Information
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 8/2/2008
Time: 7:52:13 AM
User: N/A
Computer: NS
Description:
Reporting queued error: faulting application statistics.exe, version 8.600.0.0, faulting module msvcr80.dll, version 8.0.50727.1433, fault address 0x00008aa0.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 74 61 ure sta
0018: 74 69 73 74 69 63 73 2e tistics.
0020: 65 78 65 20 38 2e 36 30 exe 8.60
0028: 30 2e 30 2e 30 20 69 6e 0.0.0 in
0030: 20 6d 73 76 63 72 38 30 msvcr80
0038: 2e 64 6c 6c 20 38 2e 30 .dll 8.0
0040: 2e 35 30 37 32 37 2e 31 .50727.1
0048: 34 33 33 20 61 74 20 6f 433 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 30 38 61 61 30 008aa0



Event Type: Error
Event Source: statistics.exe
Event Category: None
Event ID: 1
Date: 8/2/2008
Time: 6:44:55 AM
User: N/A
Computer: NS
Description:
Unknown error 0xC00CE556 (COM Error C00CE556) at Unable to calculate site applications hits
at (Statistics::SiteAppLogModule:rocessLogLine line 126)
Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe


help this problem..

 

[Lofas]

Statistics.exe error

Hi,

I hawe the same problem after upgrading 8.2 -> 8.6 !

Faulting application statistics.exe, version 8.600.0.0, faulting module msvcr80.dll, version 8.0.50727.1433, fault address 0x00008aa0.

Please help us somebody !


Tnx.

Dusan

 

[resellertr]

I have same problem

 

[resellertr]

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 05.08.2008
Time: 09:41:04
User: N/A
Computer: WINDOWS
Description:
Faulting application statistics.exe, version 8.600.0.0, faulting module msvcr80.dll, version 8.0.50727.1433, fault address 0x00008aa0.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 74 61 ure sta
0018: 74 69 73 74 69 63 73 2e tistics.
0020: 65 78 65 20 38 2e 36 30 exe 8.60
0028: 30 2e 30 2e 30 20 69 6e 0.0.0 in
0030: 20 6d 73 76 63 72 38 30 msvcr80
0038: 2e 64 6c 6c 20 38 2e 30 .dll 8.0
0040: 2e 35 30 37 32 37 2e 31 .50727.1
0048: 34 33 33 20 61 74 20 6f 433 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 30 38 61 61 30 008aa0

 

[dkuwi]

fix

Hi,

this is a known issue by Parallels, please contact the support to get the needed patch.

Best regards,

dKuwi

 

[jerry2]

Nobody seem to care here, put back old statistics.exe and it will fix the problem. I think more of a problem without fix is that you tell me your IP of the server and I kill your application pool without hack, only with browser.

 

[sergius]

Gentlemen,

Thank you for the reports.

Please download updated modules SiteAppStatistics.dll, statistics.exe and copy it to %plesk_bin%.
Please backup old modules before copying.

Any feedback is appreciated.

 

[elimedesign]

Gentlemen,

Thank you for the reports.

Please download updated modules SiteAppStatistics.dll, statistics.exe and copy it to %plesk_bin%.
Please backup old modules before copying.

Any feedback is appreciated.

Hi Serguis,

The new files fixed my statistics problem.

 

[jerry2]

It doesn't work here. No error does something for 5 minutes but there is no new report :-(

 

[jerry2]

I see what the problem is... It makes statistics for all the subdomains but not for the main domain :-( The statistics.exe is still bad, please fix it.

 

[zolotujin]

statistics error persists

C:\DOCUME~1\ucbadmin\LOCALS~1\Temp\1\WERd868.dir00\statistics.exe.mdmp
C:\DOCUME~1\ucbadmin\LOCALS~1\Temp\1\WERd868.dir00\appcompat.txt

Event Type: Error
Event Source: statistics.exe
Event Category: None
Event ID: 1
Date: 8/8/2008
Time: 9:41:02 PM
User: N/A
Computer: NS
Description:
Unknown error 0xC00CE556 (COM Error C00CE556) at Unable to calculate site applications hits
at (Statistics::SiteAppLogModule:rocessLogLine line 126)
Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe

Reporting queued error: faulting application statistics.exe, version 8.600.0.0, faulting module msvcr80.dll, version 8.0.50727.1433, fault address 0x00008aa0.


help me please...

 

[Tikkune]

Gentlemen,

Thank you for the reports.

Please download updated modules SiteAppStatistics.dll, statistics.exe and copy it to %plesk_bin%.
Please backup old modules before copying.

Any feedback is appreciated.

The above .dll and .exe did not repair my failed statistics, which have stopped working since Plesk upgrade to 8.6 from 8.2 revision.

When I attempt to access reports, I get the following error:

WARNING: LastLine parameter in history file is '20080806065120' so in future. May be you need to correct manually the line LastLine in some awstats*.domain.com.conf files.

What does this mean: "... so in future." ???

And "May be you need to correct manually..." - but how? It does not say HOW to correct manually.

Please help. Statistics are very important to site hosting customers. Thank you, Parallels.

---

POSTED EDITED to ADD SOLUTION: http://forum.swsoft.com/showthread.php?p=211990#post211990

 

[sergius]

Gentlemen,

We've updated fixed modules. Please try http://forum.swsoft.com/showpost.php?p=211771&postcount=9 again.

 

[zolotujin]

erro update statistics persist

still remain with problems of statistics in plesk, already downloaded and updated, and restarted the server without success.

Unknown error 0xC00CE556 (COM Error C00CE556) at Unable to calculate site applications hits
at (Statistics::SiteAppLogModule:rocessLogLine line 126)
Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe

what else I do.



Thanks,

Rubens

 

[sergius]

still remain with problems of statistics in plesk, already downloaded and updated, and restarted the server without success.

Unknown error 0xC00CE556 (COM Error C00CE556) at Unable to calculate site applications hits
at (Statistics::SiteAppLogModule:rocessLogLine line 126)
Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe

what else I do.

Thanks,

Rubens

Hello Rubens,

Modules from post http://forum.swsoft.com/showpost.php?p=211771&postcount=9 are updated again - please try.

 

[Tikkune]

The above .dll and .exe did not repair my failed statistics, which have stopped working since Plesk upgrade to 8.6 from 8.2 revision.

When I attempt to access reports, I get the following error:

WARNING: LastLine parameter in history file is '20080806065120' so in future. May be you need to correct manually the line LastLine in some awstats*.domain.com.conf files.

What does this mean: "... so in future." ???

And "May be you need to correct manually..." - but how? It does not say HOW to correct manually.

Please help. Statistics are very important to site hosting customers. Thank you, Parallels.

Newest 'statistics.exe' and 'siteappstatistics.dll' have provided fix for our two problem issues above.

http://forum.swsoft.com/showpost.php?p=211771&postcount=9

Thank you, Sergius.

 

[jerry2]

Statistics works but the generated page shows 56 visitors instead of nearly 10.000 we have.

I have lost my confidence on Swsoft.

 

[sergius]

Statistics works but the generated page shows 56 visitors instead of nearly 10.000 we have.

I have lost my confidence on Swsoft.

Hello jerry,

Could you try to fully re-generate statistics with updated modules? It is probable old files make distortion.

Also, could you provide output of the command

"%plesk_bin%\statistics" --http-traffic --process-domains=<problem domain name> --verbose

?