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statistics.exe fault

Discussion in 'Plesk for Windows - 8.x and Older' started by danny_t@, Jul 31, 2008.

  1. danny_t@

    danny_t@ Guest

    0
     
    C:\Program Files\SWsoft\Plesk\admin\bin>statistics.exe --verbose
    Save FTP logs 2: '' HTTP logs 2: '' mail logs 2: ''

    Eventlog:

    Event Type: Error
    Event Source: Application Error
    Event Category: (100)
    Event ID: 1000
    Date: 8/1/2008
    Time: 5:21:18 AM
    User: N/A
    Computer: LETO
    Description:
    Faulting application statistics.exe, version 8.600.0.0, faulting module msvcr80.dll, version 8.0.50727.1433, fault address 0x00008aa0.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 73 74 61 ure sta
    0018: 74 69 73 74 69 63 73 2e tistics.
    0020: 65 78 65 20 38 2e 36 30 exe 8.60
    0028: 30 2e 30 2e 30 20 69 6e 0.0.0 in
    0030: 20 6d 73 76 63 72 38 30 msvcr80
    0038: 2e 64 6c 6c 20 38 2e 30 .dll 8.0
    0040: 2e 35 30 37 32 37 2e 31 .50727.1
    0048: 34 33 33 20 61 74 20 6f 433 at o
    0050: 66 66 73 65 74 20 30 30 ffset 00
    0058: 30 30 38 61 61 30 008aa0
     
  2. ncc@sgcom.com.s

    ncc@sgcom.com.s Basic Pleskian

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    We are also facing this problem also. Our event log reports actually the same error.

    Any Help?
     
  3. zolotujin

    zolotujin Guest

    0
     
    my plesk 8.6 after upgrade statistics error

    Event Type: Information
    Event Source: Application Error
    Event Category: (100)
    Event ID: 1004
    Date: 8/2/2008
    Time: 7:52:13 AM
    User: N/A
    Computer: NS
    Description:
    Reporting queued error: faulting application statistics.exe, version 8.600.0.0, faulting module msvcr80.dll, version 8.0.50727.1433, fault address 0x00008aa0.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 73 74 61 ure sta
    0018: 74 69 73 74 69 63 73 2e tistics.
    0020: 65 78 65 20 38 2e 36 30 exe 8.60
    0028: 30 2e 30 2e 30 20 69 6e 0.0.0 in
    0030: 20 6d 73 76 63 72 38 30 msvcr80
    0038: 2e 64 6c 6c 20 38 2e 30 .dll 8.0
    0040: 2e 35 30 37 32 37 2e 31 .50727.1
    0048: 34 33 33 20 61 74 20 6f 433 at o
    0050: 66 66 73 65 74 20 30 30 ffset 00
    0058: 30 30 38 61 61 30 008aa0



    Event Type: Error
    Event Source: statistics.exe
    Event Category: None
    Event ID: 1
    Date: 8/2/2008
    Time: 6:44:55 AM
    User: N/A
    Computer: NS
    Description:
    Unknown error 0xC00CE556 (COM Error C00CE556) at Unable to calculate site applications hits
    at (Statistics::SiteAppLogModule::processLogLine line 126)
    Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe


    help this problem..
     
  4. Lofas

    Lofas New Pleskian

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    Statistics.exe error

    Hi,

    I hawe the same problem after upgrading 8.2 -> 8.6 !

    Faulting application statistics.exe, version 8.600.0.0, faulting module msvcr80.dll, version 8.0.50727.1433, fault address 0x00008aa0.

    Please help us somebody !


    Tnx.

    Dusan
     

    Attached Files:

  5. resellertr

    resellertr Regular Pleskian

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    I have same problem
     
  6. resellertr

    resellertr Regular Pleskian

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    Event Type: Error
    Event Source: Application Error
    Event Category: (100)
    Event ID: 1000
    Date: 05.08.2008
    Time: 09:41:04
    User: N/A
    Computer: WINDOWS
    Description:
    Faulting application statistics.exe, version 8.600.0.0, faulting module msvcr80.dll, version 8.0.50727.1433, fault address 0x00008aa0.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 73 74 61 ure sta
    0018: 74 69 73 74 69 63 73 2e tistics.
    0020: 65 78 65 20 38 2e 36 30 exe 8.60
    0028: 30 2e 30 2e 30 20 69 6e 0.0.0 in
    0030: 20 6d 73 76 63 72 38 30 msvcr80
    0038: 2e 64 6c 6c 20 38 2e 30 .dll 8.0
    0040: 2e 35 30 37 32 37 2e 31 .50727.1
    0048: 34 33 33 20 61 74 20 6f 433 at o
    0050: 66 66 73 65 74 20 30 30 ffset 00
    0058: 30 30 38 61 61 30 008aa0
     
  7. dkuwi

    dkuwi Guest

    0
     
    fix

    Hi,

    this is a known issue by Parallels, please contact the support to get the needed patch.

    Best regards,

    dKuwi
     
  8. jerry2

    jerry2 Guest

    0
     
    Nobody seem to care here, put back old statistics.exe and it will fix the problem. I think more of a problem without fix is that you tell me your IP of the server and I kill your application pool without hack, only with browser.
     
  9. sergius

    sergius Golden Pleskian

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    Gentlemen,

    Thank you for the reports.

    Please download updated modules SiteAppStatistics.dll, statistics.exe and copy it to %plesk_bin%.
    Please backup old modules before copying.

    Any feedback is appreciated.
     
  10. elimedesign

    elimedesign Guest

    0
     
    Hi Serguis,

    The new files fixed my statistics problem.
     
  11. jerry2

    jerry2 Guest

    0
     
    It doesn't work here. No error does something for 5 minutes but there is no new report :-(
     
  12. jerry2

    jerry2 Guest

    0
     
    I see what the problem is... It makes statistics for all the subdomains but not for the main domain :-( The statistics.exe is still bad, please fix it.
     
  13. zolotujin

    zolotujin Guest

    0
     
    statistics error persists

    C:\DOCUME~1\ucbadmin\LOCALS~1\Temp\1\WERd868.dir00\statistics.exe.mdmp
    C:\DOCUME~1\ucbadmin\LOCALS~1\Temp\1\WERd868.dir00\appcompat.txt

    Event Type: Error
    Event Source: statistics.exe
    Event Category: None
    Event ID: 1
    Date: 8/8/2008
    Time: 9:41:02 PM
    User: N/A
    Computer: NS
    Description:
    Unknown error 0xC00CE556 (COM Error C00CE556) at Unable to calculate site applications hits
    at (Statistics::SiteAppLogModule::processLogLine line 126)
    Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe

    Reporting queued error: faulting application statistics.exe, version 8.600.0.0, faulting module msvcr80.dll, version 8.0.50727.1433, fault address 0x00008aa0.


    help me please...
     
  14. Tikkune

    Tikkune Guest

    0
     
    The above .dll and .exe did not repair my failed statistics, which have stopped working since Plesk upgrade to 8.6 from 8.2 revision.

    When I attempt to access reports, I get the following error:

    WARNING: LastLine parameter in history file is '20080806065120' so in future. May be you need to correct manually the line LastLine in some awstats*.domain.com.conf files.

    What does this mean: "... so in future." ???

    And "May be you need to correct manually..." - but how? It does not say HOW to correct manually.

    Please help. Statistics are very important to site hosting customers. Thank you, Parallels.

    ---

    POSTED EDITED to ADD SOLUTION: http://forum.swsoft.com/showthread.php?p=211990#post211990
     
  15. sergius

    sergius Golden Pleskian

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  16. zolotujin

    zolotujin Guest

    0
     
    erro update statistics persist

    still remain with problems of statistics in plesk, already downloaded and updated, and restarted the server without success.

    Unknown error 0xC00CE556 (COM Error C00CE556) at Unable to calculate site applications hits
    at (Statistics::SiteAppLogModule::processLogLine line 126)
    Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe

    what else I do.



    Thanks,

    Rubens
     

    Attached Files:

  17. sergius

    sergius Golden Pleskian

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    Hello Rubens,

    Modules from post http://forum.swsoft.com/showpost.php?p=211771&postcount=9 are updated again - please try.
     
  18. Tikkune

    Tikkune Guest

    0
     
    Newest 'statistics.exe' and 'siteappstatistics.dll' have provided fix for our two problem issues above.

    http://forum.swsoft.com/showpost.php?p=211771&postcount=9

    Thank you, Sergius.
     
  19. jerry2

    jerry2 Guest

    0
     
    Statistics works but the generated page shows 56 visitors instead of nearly 10.000 we have.

    I have lost my confidence on Swsoft.
     
  20. sergius

    sergius Golden Pleskian

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    Hello jerry,

    Could you try to fully re-generate statistics with updated modules? It is probable old files make distortion.

    Also, could you provide output of the command

    "%plesk_bin%\statistics" --http-traffic --process-domains=<problem domain name> --verbose

    ?
     
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