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Statistics.exe Run-Time error: Error 183 at Create the directory

Discussion in 'Plesk for Windows - 8.x and Older' started by globalmcs, May 3, 2005.

  1. globalmcs

    globalmcs Regular Pleskian

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    Run-Time error: Error 183 at Create the directory 'C:\inetpub\vhosts\domain.com\statistics\webstat\AWStats': Cannot create a file when that file already exists.
    at (statistics::LogForAWStats::copyAWStats line 1703)
    at RunWebLogAnalyser(statistics::start line 548)
    Execute file name: C:\PROGRA~1\SWsoft\Plesk\admin\bin\statistics.exe
    k\admin\bin\statistics.exe

    ...
     
  2. globalmcs

    globalmcs Regular Pleskian

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    I disable statistics "Awstats" in all the sites and when I went back to enable it the option Awstats is gone, all there is "Webalizer"

    help...
     
  3. globalmcs

    globalmcs Regular Pleskian

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    Ok I’m going to try to explain a little be better what I did.
    I noticed the statistics weren’t updating for the last couple of day.
    Looking to see what the problem was I found this error in the event viewer “Run-Time error: Error 183â€, so I decided to disable webstats (Awstat) in all the sites by running a “Group Operation†where I selected to “Disable†Web Statistics. After disabling I went back to enable using “Group Operation†and now the “Awstat†option is not there, the only option I have is “Webalizerâ€

    Then I tried to setup a new domain using a Template that has “Awstats†selected and I got this error.

    Description: Component Web statistics was not installed
    Requested: enabled
    Allowed: disabled

    Is there a way to enable it running a command?

    Thank you!
     
  4. torwill

    torwill Basic Pleskian

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    open a ticket, swsoft has a fix for this
     
  5. globalmcs

    globalmcs Regular Pleskian

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    That’s what I’m trying not to do….. Pay them $75/hr to fix something that shouldn’t happen…

    At the end may be the only solution!!!
     
  6. Raul_7

    Raul_7 Guest

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    did you guys fix this problem? i upgraded to 7.5.3 yesterday, and i got the exact same problem.
    thanks in advance
     
  7. fernoliv

    fernoliv Guest

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    Hello!

    I have the same problem... You already fix this in you Plesk 7.5.3 for Windows? If yes, please help me!

    Very thanks,

    Fernando Oliveira
     
  8. globalmcs

    globalmcs Regular Pleskian

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    Here is what Plesk Support told me to do but didnt work for me.

    Please try to run Plesk installer and check installed components (modify) if awstats present press back and choose 'repair' options.

    I end up restoring the server and did a clean install of Plesk 7.5.3.
    It took me a couple of hours but didnt have to pay them!!!
    Problem solved
     
  9. botsman

    botsman Guest

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    I've tried to reinstall AWstat on my 7.5.3 server and got the same problem solved,
     
  10. flyby

    flyby Guest

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    To fix it you need some files from plesk suport.

    You get a new statistics.exe file and some file to %plesk_dir%\Additional\AWStats\wwwroot\cgi-bin\

    And then it works again. ;)
     
  11. newgen

    newgen Guest

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    can you please post the files

    Hi, can you please post those files to the forum or email them to info@newgen.ca . Thanks!
     
  12. botsman

    botsman Guest

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    Here is archive
     
  13. newgen

    newgen Guest

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    post to forum not work

    The post file to the forum isn't working, can you please email the archive to info@newgen.ca? Thanks.

    ps, i'll try to make a download available.
     
  14. mantistech

    mantistech Guest

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    Files?

    Hi.

    Can you please email me the files too to david@mantistech.com.au? It is frustrating that we have to pay for support to fix a bug in the software.
     
  15. jjjheimer

    jjjheimer Guest

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    I've run into the same problem - could you email the replacement files as well - plesk@nanomite.com - thx
     
  16. bob2

    bob2 Guest

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    Could someone e-mail the replacement files to me as well tech@sonet.net. It seems as though everything from the %plesk_dir\Additional\AWStats\wwwroot\cgi-bin is gone.
     
  17. jjjheimer

    jjjheimer Guest

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    Bueller? Anybody? Can somebody post this stuff - I can't imagine webspace is a problem. I'll host it if you send it over.
     
  18. swarm

    swarm Guest

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    i've sent awstat fix to all e-mails posted in this thread
    enjoy
     
  19. Turbo Brian

    Turbo Brian Guest

    0
     
  20. newgen

    newgen Guest

    0
     
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