statistics.exe

[globalmcs]

Hi I seen this error on the event log of the server for a while now and I decided to ask, if someone is getting the same error ? and if there is a solution to it ?

Event Type: Error
Event Source: statistics.exe
Event Category: None
Event ID: 1
Date: 11/23/2004
Time: 10:03:03 AM
User: N/A
Computer: COMPUTERNAME
Description:
Agent unexpected (43) in (QUIT 250+Requested+mail+action+okay,+completed GLOBALMCS-WEB 43 1012 )
Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe

 

[AbsolutelyFreeW]

have you tried to run it manually as well?

 

[globalmcs]

Yes I did, when I ran it manually I noticed that the processor pegs to 70-80% till it finish and thats when the error appears in the event log 8 times in a row (8 number of domain with stats)

Thank you for your quick replay !

 

[shwonder]

try to start mchk utility (without any arguments)
It can help. If mchk will display error, please post it here.
Best regards

 

[globalmcs]

I just tried it, not errors.

 

[piems]

no need to open a new topic because i have the exact same problem.
Since 18th of may im getting these errors for all of my domains 50+ and always around 5.30 am.
what have you done to resolve this issue?
I cant see any problem in the statisticspage, seems to work fine but i hate those errors in the event viewer.
Running the same configuration for over a year now, what causes this error all of a sudden?
version of plesk: psa v7.0.2_build040921.10 os_Windows 5.2.3790.0

anyone any ideas?

 

[zubin]

having the same thing for a few days now. could someone from Plesk comment ?

 

[piems]

dug a little deeper in the event viewer and analyzed the error messages.
I think i know whats causing the errors, the statistics are being generated like they ought to but recently i ran a virusscanner and it found some virusses in the bad mail folder and also some in users mailboxes.
i deleted themvia the virusscanner and i think thats why my statistics is giving an error. It thinks its gonna get an email on that spot but i deleted it without telling plesk about it.
I do not run dr web.

Someone from plesk knows who to resolve this, if my analysis is right.

 

[AbsolutelyFreeW]

sounds reasonable. You could try to remove the entry of the mail in all logs plesk may use and see if it helps. take backups though.

 

[piems]

Is there a button that clears the maillog from a particulair domain? The errors in my event viewer run over 50 atm and the error message states that statistics.exe is faulty but i cannot see the domain in which the mail has been deleted.
It becomes a bit like a needle in a haystack this way.
If a clear all is possible i would like to know.
I've looked in plesk and all i can see are access logs but no maillogs.

 

[AbsolutelyFreeW]

for mail logs, look in the mailenable directories under plesk..

 

[piems]

Found the maillogs, but theres over a year of logs in every folder.
Can i delete all history or will that cause more problems then solutions? And if it is possible can i do it through plesk itself zo it will know that the logs are cleared and i do not recieve a million errors after this.

Agent unexpected () in (Subject:++Your+order:+20681475.)
Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe

Thats an error message from the event viewer, how am i supposed to know which logfile and what line cuases this error.
And every day i have 50+ entries like this at around 05.00 am
It works like it should but i hate event viewer errors and would like to solve them.

 

[AbsolutelyFreeW]

just move them away to see if it solves your problem!? plesk is far from perfekt, it won't be the first time you do something plesk is not "aware of"