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statistics.exe

Discussion in 'Plesk for Windows - 8.x and Older' started by globalmcs, Nov 23, 2004.

  1. globalmcs

    globalmcs Regular Pleskian

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    Hi I seen this error on the event log of the server for a while now and I decided to ask, if someone is getting the same error ? and if there is a solution to it ?

    Event Type: Error
    Event Source: statistics.exe
    Event Category: None
    Event ID: 1
    Date: 11/23/2004
    Time: 10:03:03 AM
    User: N/A
    Computer: COMPUTERNAME
    Description:
    Agent unexpected (43) in (QUIT 250+Requested+mail+action+okay,+completed GLOBALMCS-WEB 43 1012 )
    Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe
     
  2. AbsolutelyFreeW

    AbsolutelyFreeW Guest

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    have you tried to run it manually as well?
     
  3. globalmcs

    globalmcs Regular Pleskian

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    Yes I did, when I ran it manually I noticed that the processor pegs to 70-80% till it finish and thats when the error appears in the event log 8 times in a row (8 number of domain with stats)

    Thank you for your quick replay !
     
  4. shwonder

    shwonder Guest

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    try to start mchk utility (without any arguments)
    It can help. If mchk will display error, please post it here.
    Best regards
     
  5. globalmcs

    globalmcs Regular Pleskian

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    I just tried it, not errors.
     
  6. piems

    piems Guest

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    no need to open a new topic because i have the exact same problem.
    Since 18th of may im getting these errors for all of my domains 50+ and always around 5.30 am.
    what have you done to resolve this issue?
    I cant see any problem in the statisticspage, seems to work fine but i hate those errors in the event viewer.
    Running the same configuration for over a year now, what causes this error all of a sudden?
    version of plesk: psa v7.0.2_build040921.10 os_Windows 5.2.3790.0

    anyone any ideas?
     
  7. zubin

    zubin Guest

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    having the same thing for a few days now. could someone from Plesk comment ?
     
  8. piems

    piems Guest

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    dug a little deeper in the event viewer and analyzed the error messages.
    I think i know whats causing the errors, the statistics are being generated like they ought to but recently i ran a virusscanner and it found some virusses in the bad mail folder and also some in users mailboxes.
    i deleted themvia the virusscanner and i think thats why my statistics is giving an error. It thinks its gonna get an email on that spot but i deleted it without telling plesk about it.
    I do not run dr web.

    Someone from plesk knows who to resolve this, if my analysis is right.
     
  9. AbsolutelyFreeW

    AbsolutelyFreeW Guest

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    sounds reasonable. You could try to remove the entry of the mail in all logs plesk may use and see if it helps. take backups though.
     
  10. piems

    piems Guest

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    Is there a button that clears the maillog from a particulair domain? The errors in my event viewer run over 50 atm and the error message states that statistics.exe is faulty but i cannot see the domain in which the mail has been deleted.
    It becomes a bit like a needle in a haystack this way.
    If a clear all is possible i would like to know.
    I've looked in plesk and all i can see are access logs but no maillogs.
     
  11. AbsolutelyFreeW

    AbsolutelyFreeW Guest

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    for mail logs, look in the mailenable directories under plesk..
     
  12. piems

    piems Guest

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    Found the maillogs, but theres over a year of logs in every folder.
    Can i delete all history or will that cause more problems then solutions? And if it is possible can i do it through plesk itself zo it will know that the logs are cleared and i do not recieve a million errors after this.

    Agent unexpected () in (Subject:++Your+order:+20681475.)
    Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe

    Thats an error message from the event viewer, how am i supposed to know which logfile and what line cuases this error.
    And every day i have 50+ entries like this at around 05.00 am
    It works like it should but i hate event viewer errors and would like to solve them.
     
  13. AbsolutelyFreeW

    AbsolutelyFreeW Guest

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    just move them away to see if it solves your problem!? plesk is far from perfekt, it won't be the first time you do something plesk is not "aware of"
     
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