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statistics - ftpmng problem

Discussion in 'Plesk for Windows - 8.x and Older' started by takeru, May 28, 2007.

  1. takeru

    takeru Guest

    0
     
    I GOT THIS ERROR:
    Execute ftpmng --get-log-directory --ip-address=88.149.194.82 failed: Invalid pointer (COM Error 80004003) at getLogDirectory(88.149.194.82)

    BY EMAIL FROM:
    User: VIRTUOPRO\Plesk Administrator
    Running task: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe

    it seems not covered in this KB:
    http://kb.swsoft.com/en/1842

    please let me know hot to fix this.

    thank you.
     
  2. Snowball@

    Snowball@ Guest

    0
     
    WE HAVE SIMILAR ERROR

    Hi takeru,

    Did you manage to solve the problem? did you perhaps try runnung the HOT FIX statistics.exe?

    We get the following:
    Execute ftpmng --get-log-directory --ip-address=196.xx.xxx.xx failed: C:\inetpub\vhosts\Servers\22214\logs\MSFTPSVC22214
    at (execUtil line 122)
    at Execute C:\Program Files\SWsoft\Plesk\admin\bin\ftpmng --get-log-directory --ip-address=196.xx.xxx.xx(execUtil line 142)
    at getLogDirectory for ip = 196.xx.xxx.xx(getLogDirectory line 384)
    at Calculate domain(s) traffic(statistics::start line 953)
    Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe

    If anyone can give us some assistance it will be greatly appreciated.

    Thanks,
    Storm
     
  3. netors

    netors Guest

    0
     
    statistics - ftpmng error

    Same error here, using Plesk 8.1 in Windows Server 2003, I get this via email:

    User: **********\Plesk Administrator
    Running task: c:\Program Files\SWsoft\Plesk\admin\bin\statistics.exe
    Started: Fri Jun 15 04:30:00 2007
    The task output is attached to the e-mail
    Ended successfully: Fri Jun 15 04:30:03 2007

    Execute ftpmng --get-log-directory --ip-address=xxx.xxx.xxx.xxx failed: Invalid pointer (COM Error 80004003) at getLogDirectory(xxx.xxx.xxx.xxx)

    Anyone can help?'
     
  4. digitlman

    digitlman Guest

    0
     
    I'm getting the same thing on 8.2.0


    Any ideas?
     
  5. sergius

    sergius Golden Pleskian

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    Nov 6, 2005
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