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Stats not being recorded

Discussion in 'Plesk for Windows - 8.x and Older' started by JArnoldussen, Apr 10, 2006.

  1. JArnoldussen

    JArnoldussen Basic Pleskian

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    For some reason our Plesk server is no longer recording stats (like hits and visits). We are using AWStats and it's running fine. Can someone please help?
     
  2. Paladin

    Paladin Guest

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    Hello

    Try to do the following

    Move content of the following folders

    %plesk_dir%\tmp\webalizer.cache

    ..\vhosts\<problem_domain>\statistics\anon_ftpstat
    ..\vhosts\<problem_domain>\statistics\ftpstat
    ..\vhosts\<problem_domain>\statistics\webstat

    to another and then execute the following command

    >"%plesk_bin%\statistics.exe"
     
  3. JArnoldussen

    JArnoldussen Basic Pleskian

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    Since this problem affects every site on our server, I didn't bother removing those folders. Instead I simply ran the statistics.exe program, and all the stats were generated again. It seems that the scheduler is having some problems. The program never quite, it just hung after displaying some information on the control panel. This perhaps is preventing the scheduler from running it. Any thoughts?
     
  4. Paladin

    Paladin Guest

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    May be you should try to install the latest hotfix for your Plesk? This could solved your issue.
     
  5. JArnoldussen

    JArnoldussen Basic Pleskian

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    AFAIK we have the latest hotfix.
     
  6. Paladin

    Paladin Guest

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    And how often this trouble is happens? or this is first time at this server?
     
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