• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved Subdomain with www

Bogdan1

Regular Pleskian
Hello,

I have a problem with a subdomain.
when I try to access the subdomain like this "admin.domain.com" everything works.
If I try like this "www.admin.domain.com", I'll get error server DNS address could not be found.

My CNAME record is "CNAME www.admin is an alias of admin.appletrh.cz".

How to fix that? Please don't tell me, that I have to create another www.admin subdomain in admin panel.
If yes, how to redirect www.admin to admin? Because I don't want to have XY subdomains.

Thanks
 
Hi Bogdan1,

pls. note, that DNS changes may take UP TO 72 HOURS, untill all worldwide dns servers are synched. In your case, you just should have waited a few hours, before asking, because all setup is fine:

=> https://www.dnswatch.info/dns/dnslookup?la=en&host=www.admin.appletrh.cz&type=A&submit=Resolve
=> https://www.dnswatch.info/dns/dnslookup?la=en&host=admin.appletrh.cz&type=A&submit=Resolve

The only mistake is your current certificate ( the standart Plesk certificate ), which is essential, because you force the redirect from http to https. ;)
 
Oh, I see. I was confused because I added cname for subdomain without www and it started working immediately.
Thanks
 
Back
Top