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The DTD file is invalid

Discussion in 'Plesk for Linux - 8.x and Older' started by projectandrew, Mar 31, 2006.

  1. projectandrew

    projectandrew Guest

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    Just upgraded to Plesk 8.0 - when using the Migration Manager to move some sites from a Cpanel server, I get the message 'The DTD file is invalid'. When migrating sites from the same host pre-upgrade it worked fine.

    Any thoughts?
     
  2. dm__@

    dm__@ Guest

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    Seems to be just a bug (I've seen couple of such before, in the 7.5 releases). Try to contact support team.
     
  3. wanga

    wanga Guest

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    also having problems, I have a ticket open.
     
  4. projectandrew

    projectandrew Guest

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    I've submitted a ticket - how long should I expect to get a reply?
     
  5. wanga

    wanga Guest

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    not sure, I am able to get passed the DTD error however when I select an account to transfer I get another message now:


    Error during dump retrieval

    Error during dump file retrieving.
    Remote agent failed with the following stderr messages: stdin: is not a tty

    13:16:19 INFO ------------------------------------------------------------
    13:16:19 INFO FILE storage initialized.
    13:16:19 INFO Base directory: /backup/migration/supervisor.14291
    13:16:19 INFO Gzip bundles: yes
    13:16:19 INFO Bundle split size: 1073741824
    13:16:19 INFO ------------------------------------------------------------
    13:16:19 DEBUG Tar bundle. id=cgi_domain_username:gzipped, destFile=/backup/migration/supervisor.14291/cgi_domain_fusername
    Bad file descriptor: dup2( 12, 1001 ) at Storage/FileStorage.pm line 99
    at Storage/FileStorage.pm line 99
    Bad file descriptor: dup2( 12, 1001 ) at Storage/FileStorage.pm line 99
    at Storage/FileStorage.pm line 99
    Bad file descriptor: dup2( 12, 1001 ) at Storage/FileStorage.pm line 99
    at Storage/FileStorage.pm line 99
    Bad file descriptor: dup2( 12, 1001 ) at Storage/FileStorage.pm line 99
    at Storage/FileStorage.pm line 99
     
  6. wanga

    wanga Guest

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    They are saying that a new patch will be available that will fix this.
     
  7. wanga

    wanga Guest

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    the update was applied to my machine however we are back where we started, I am once again getting the DTD error.
     
  8. projectandrew

    projectandrew Guest

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    I noticed new patches got posted again recently - I can now select a site to migrate, but now get the following error messages during migration:

    Failed validation of the document with external DTD /usr/local/psa/PMM/agents/cPanel9/control/cPanel9.dtd. The errors are: No declaration for attribute cid_inbox of element mailnameNo declaration for attribute cid_inbox of element mailnameNo declaration for attribute cid_inbox of element mailnameNo declaration for attribute cid_inbox of element mailnameNo declaration for attribute cid_inbox of element mailname.

    Someone please fix the migration manager!
     
  9. stokhli

    stokhli Guest

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    swsoft said the hotfix was supposed to be released last week but I haven't seen any releases. I've been waiting on this to move clients over from a cpanel server.
     
  10. projectandrew

    projectandrew Guest

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    I've had a support ticket open, and they've been installing updated patches, but I still get various errors when transferring from cPanel... I'm currently experimenting to work out where it's failing.
     
  11. VengfulSquirrel

    VengfulSquirrel Guest

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    Conclusion?

    Did anyone get past the DTD errors? Is anyone else still experiencing this?

    I have this and its May 18th:
    Failed validation of the document with external DTD /usr/local/psa/PMM/plesk.dtd. The errors are: Element server content does not follow the DTD, expecting (db-server+ , key*), got (key key key ).

    Thanks.
    -Ian
     
  12. kniepbert

    kniepbert Guest

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    Hi,

    new date, same problem.
    How can I fix this?
     
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