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This file is not a valid backup file

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by Trixi.com, Feb 11, 2010.

  1. Trixi.com

    Trixi.com New Pleskian

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    Hi to all,

    I am very new to dedicated servers, Plesk etc...

    My server is at 1 & 1 and runs Plesk 9.3.0 and Linux 2.6.23.17-20080303a.

    When I start a backup within a domain Home>Client Accounts>MyName>Domains>example.com>Backup Manager everthing works fine. I am able to to do backups at the Server Repository or to store at Personal FTP repository.

    The problem starts when I try to make a backup of the whole server Home>Backup Manager

    When I try to backup the Server configuration or the complete Server configuration and content I
    see:

    backup_info_1002111555.xml This file is not a valid backup file.

    Clicking the file backup_info_1002111555.xml at Home>Backup Manager: Server Repository>

    I receive an error:
    Error Log
    Backup log information is not available

    Is this a bug? Is there a fix? Or is there something that I missed?

    Thank you very much for your kind help to a real Newbie. I searche at Goo...but couldn't find any answer regarding version 9.3.

    Saludos

    Gerald
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Oct 27, 2009
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    Location:
    Novosibirsk, Russia
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