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trial sites don't work in IE

Discussion in 'Legacy Sitebuilder Software' started by Tirrawarra, Aug 17, 2005.

  1. Tirrawarra

    Tirrawarra Guest

    0
     
    g'day! - Im having problem displaying trial sites in IE ??

    We have a new install and trial sites publish and work perfectly in Firefox and Mozilla but only the top frame with the "edit" button briefly displays - then diappears in IE

    unfortunately 84% of visitors to our sites use IE

    any ideas?
     
  2. bubble

    bubble Guest

    0
     
    find swsoft
    they will install a patch
     
  3. Tirrawarra

    Tirrawarra Guest

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    problem fixed sw-soft provided a php file (read patch) !
     
  4. websapien

    websapien Guest

    0
     
    I think my problem is the same. I can't preview the website after going through the wizard.

    How did you fix this? Is there a place to get support or the php file you mentioned?

    thanks,
    Scott
     
  5. bubble

    bubble Guest

    0
     
    find swsoft
    they have patch
     
  6. websapien

    websapien Guest

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    thanks, I am little confused on their site, is there a free support page or what?
     
  7. Tirrawarra

    Tirrawarra Guest

    0
     
    I filled out a support ticket at https://register.sw-soft.com/support/form.php
    (which is sometimes hard to find)

    and they very promptly sent me the following with the updated php file and its worked since:
    We have a hotfix for you. You can find it in the attachment. Please replace /usr/local/sitebuilder/htdocs/site_preview.php file on your server with attached one. This should help to solve this problem. And also, be sure that you have correct permissions on this file:

    # ls -la /usr/local/sitebuilder/htdocs/site_preview.php
    -rw-r--r-- 1 apache apache 1707 Aug 8 18:24 /usr/local/sitebuilder/htdocs/site_preview.php

    Let us know how everything goes and don't forget to save copy of the old file just in case.

    I would send you the "site_preview.php" file but I dont know if thats the fix for you exactly!

    Plus it appears to be compiled (or corrupted ) but it did work for me and I will send if asked!

    cheers Steve
     
  8. emsol

    emsol Guest

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    Could you possibly send the file to me ? I'd be very grateful.
     
  9. Tirrawarra

    Tirrawarra Guest

    0
     
    sorry but that was so long ago and I cant locate the file they provided.

    I would suggest that you submit a ticket to support. But do it through Sitebuilder not the normal web interface - as it will get results.

    cheers Steve
     
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