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Trouble installing language pack and templates

Discussion in 'Sitebuilder 3.2 for Windows' started by imarcos, Mar 1, 2007.

  1. imarcos

    imarcos Guest

    0
     
    I've downloaded the LocPack_pt and tried to install it, but it keep giving me a failure error. The same is tru for the Template Package that I tried to install.
     
  2. Alex Klimov

    Alex Klimov Guest

    0
     
    There is not enough information to give you a sufficient advice. Could you provide us with additional details? You can find them in Windows Event Log:
    1. Open Windows Run dialog (press 'Start' button on desktop, then choose 'Run...' menu item; or press 'windows+R').
    2. In run dialog enter 'eventvwr' (without quotes) and press enter. 3. You'll see 'Event Viewer' window. Choose 'Application', find log entries from SiteBuilder SDK installer and post it here please.
     
  3. imarcos

    imarcos Guest

    0
     
    Event Viewer Information on Error

    Product: SWsoft SiteBuilder 3.2.1 for Windows pt Localization Pack -- 1: An error occured while updating SiteBuilder database. Installation is not complete.


    Product: SWsoft SiteBuilder for Windows Official1 Template Pack -- 1: Something weird happenned
     
  4. Alex Klimov

    Alex Klimov Guest

    0
     
    Huh, SDK installers are pretty silent in Event Log. As far as I know you could try to find your installation error messages in specific SiteBuilder log file:
    1. Find '_logs' folder in SiteBuilder installation directory.
    2. Find there 'UpdateTemplatesConsole.exe.log' file. It should contains required error message.
    If you post it here, I'll try to solve your problem.
     
  5. imarcos

    imarcos Guest

    0
     
    UpdateTemplatesConsole-exe-log

    3/1/2007 12:43:10 PM [3772] [] [] Critical SWsoft.SiteBuilder.Utils.Program []
    SWsoft.SiteBuilder.BO.Facade.UnsupportedDatabaseVersionException ---> System.Data.SqlClient.SqlException: Login failed for user '(null)'. Reason: Not associated with a trusted SQL Server connection.
    at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
    at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
    at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
    at System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin(Boolean enlistOK)
    at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)
    at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)
    at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)
    at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)
    at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)
    at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)
    at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)
    at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
    at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
    at System.Data.SqlClient.SqlConnection.Open()
    at TechTalk.Dal.SimpleDataReader.ExecuteFireAndForgetQuery(Context context, DataDomain domain, IDbCommand command)
    at TechTalk.Dal.ReadOnlyTransaction.ExecuteQuery(Context context, DataDomain domain, IDbCommand command, TranslatedTypeSet accessedTypes)
    at TechTalk.Dal.Context.ExecuteReader(DataDomain domain, IDbCommand command, TranslatedTypeSet accessedTypes)
    at TechTalk.Dal.DataDomain.ExecuteBuiltQuery(Context context, SqlQuery query, AnnotatedCommand command, PrecacheBuilderCollection precacheBuilders, TranslatedTypeSet accessedTypes)
    at TechTalk.Dal.PersistentSet.GetObjectReader()
    at TechTalk.Dal.PersistentSet.GetEnumerator()
    at TechTalk.Dal.PersistentSet.ToObject()
    at SWsoft.SiteBuilder.BO.Facade.BaseService..ctor()
    --- End of inner exception stack trace ---
    at SWsoft.SiteBuilder.BO.Facade.BaseService..ctor()
    at SWsoft.SiteBuilder.BO.Facade.LanguageService.get_Service()
    at SWsoft.SiteBuilder.Utils.Program.Main(String[] args)
    3/1/2007 12:55:32 PM [608] [] [] Critical SWsoft.SiteBuilder.Utils.Program []
    SWsoft.SiteBuilder.BO.Facade.UnsupportedDatabaseVersionException ---> System.Data.SqlClient.SqlException: Login failed for user '(null)'. Reason: Not associated with a trusted SQL Server connection.
    at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
    at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
    at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
    at System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin(Boolean enlistOK)
    at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)
    at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)
    at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)
    at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)
    at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)
    at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)
    at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)
    at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
    at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
    at System.Data.SqlClient.SqlConnection.Open()
    at TechTalk.Dal.SimpleDataReader.ExecuteFireAndForgetQuery(Context context, DataDomain domain, IDbCommand command)
    at TechTalk.Dal.ReadOnlyTransaction.ExecuteQuery(Context context, DataDomain domain, IDbCommand command, TranslatedTypeSet accessedTypes)
    at TechTalk.Dal.Context.ExecuteReader(DataDomain domain, IDbCommand command, TranslatedTypeSet accessedTypes)
    at TechTalk.Dal.DataDomain.ExecuteBuiltQuery(Context context, SqlQuery query, AnnotatedCommand command, PrecacheBuilderCollection precacheBuilders, TranslatedTypeSet accessedTypes)
    at TechTalk.Dal.PersistentSet.GetObjectReader()
    at TechTalk.Dal.PersistentSet.GetEnumerator()
    at TechTalk.Dal.PersistentSet.ToObject()
    at SWsoft.SiteBuilder.BO.Facade.BaseService..ctor()
    --- End of inner exception stack trace ---
    at SWsoft.SiteBuilder.BO.Facade.BaseService..ctor()
    at SWsoft.SiteBuilder.BO.Facade.LanguageService.get_Service()
    at SWsoft.SiteBuilder.Utils.Program.Main(String[] args)
    3/1/2007 9:26:36 PM [3168] [] [] Critical SWsoft.SiteBuilder.Utils.Program []
    SWsoft.SiteBuilder.BO.Facade.UnsupportedDatabaseVersionException ---> System.Data.SqlClient.SqlException: Login failed for user '(null)'. Reason: Not associated with a trusted SQL Server connection.
    at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
    at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
    at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
    at System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin(Boolean enlistOK)
    at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)
    at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)
    at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)
    at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)
    at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)
    at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)
    at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)
    at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
    at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
    at System.Data.SqlClient.SqlConnection.Open()
    at TechTalk.Dal.SimpleDataReader.ExecuteFireAndForgetQuery(Context context, DataDomain domain, IDbCommand command)
    at TechTalk.Dal.ReadOnlyTransaction.ExecuteQuery(Context context, DataDomain domain, IDbCommand command, TranslatedTypeSet accessedTypes)
    at TechTalk.Dal.Context.ExecuteReader(DataDomain domain, IDbCommand command, TranslatedTypeSet accessedTypes)
    at TechTalk.Dal.DataDomain.ExecuteBuiltQuery(Context context, SqlQuery query, AnnotatedCommand command, PrecacheBuilderCollection precacheBuilders, TranslatedTypeSet accessedTypes)
    at TechTalk.Dal.PersistentSet.GetObjectReader()
    at TechTalk.Dal.PersistentSet.GetEnumerator()
    at TechTalk.Dal.PersistentSet.ToObject()
    at SWsoft.SiteBuilder.BO.Facade.BaseService..ctor()
    --- End of inner exception stack trace ---
    at SWsoft.SiteBuilder.BO.Facade.BaseService..ctor()
    at SWsoft.SiteBuilder.BO.Facade.LanguageService.get_Service()
    at SWsoft.SiteBuilder.Utils.Program.Main(String[] args)
     
  6. Alex Klimov

    Alex Klimov Guest

    0
     
    This message says that you have problems with connection string to SiteBuilder database.
    You can check it in config file:
    1. Find directory 'Utils' in installation directory.
    2. Find there 'UpdateTemplatesConsole.exe.config' file.
    3. Check what value has connection string with name 'WSBConnection'. It has to be valid connection string to SiteBuilder database.
     
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