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Unable to delete domain

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by eWebGuru, Jul 9, 2009.

  1. eWebGuru

    eWebGuru Guest

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    I am unable to delete any domain from plesk, when I delete domain in plesk, I get message domain successfully deleted, but domain still remain there in list just its status changed to suspended. Previously plesk was deleting domain without any problem, since 1 week I am facing this issue and also none of our reseller can delete domain.

    Also while updating and preferences of hosting this error message is being displayed

    Error: Unable to update hosting preferences: Unable to reconfigure Web server: websrvmng failed: The process cannot access the file because it is being used by another process. (Error code 32) at Open file 'C:\WINDOWS\system32\inetsrv\fcgiext.ini'
    The process cannot access the file because it is being used by another process. (Error code 32) at Open file 'C:\WINDOWS\system32\inetsrv\fcgiext.ini'

    Can someone help to resolve this issue.
     
  2. Nataliya Zagr

    Nataliya Zagr Regular Pleskian

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    Hello,

    It looks like the anitivirus software installed on the server blocks access to C:\WINDOWS\system32\inetsrv\fcgiext.ini file. To fix it you are recommended to add path to the file to exception of antivirus software.

    Thank you
     
  3. David Almeida

    David Almeida Basic Pleskian

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    Any solution for this problem? Plesk 9.5.4
     
  4. MemoonaM

    MemoonaM Guest

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    Try to uninstall your antivirus and the try to delete the domain.
     
  5. David Almeida

    David Almeida Basic Pleskian

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    We do not have antivirus installed on our servers.
     
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