update 7.2>7.3 error :(

[Waylander]

hi,

error... error... erorr... swsoft... and no support. maybe the comm can help me.

ive read all the error after update posts, not found a solution for THIS error...

ive try the update via the updater on a rh9 box.

anyone have a idea whats wrong?

thanks community!
way

and thanks sw-soft for your great "support" here...
---

Preparing for packages installation...Error reading info for conflict check of installed package (null).
Error reading info for conflict check of installed package (null).
Error reading info for conflict check of installed package (null).
Error reading info for conflict check of installed package (null).
Error reading info for conflict check of installed package (null).
Error reading info for conflict check of installed package (null).
Error reading info for conflict check of installed package (null).
Error reading info for conflict check of installed package (null).
Error reading info for conflict check of installed package (null).

----- begin of output -----
Installing kernel-2.4.20-31.9.i686.rpm
warning: /root/psa/PSA_7.5.3/RH9_std.updates/kernel-2.4.20-31.9.i686.rpm: V3 DSA signature: NOKEY, key ID db42a60e
grubby: unable to open /dev/hda: No such device or address
grubby: unable to open /boot/boot.b: No such file or directory
grubby fatal error: unable to find a suitable template
grubby fatal error: unable to find a suitable template
Installing /PSA_7.5.3/rpm_RedHat_9/base/psa-qmail-1.03-rh9.build75050506.13.i586.rpm
Stopping : [ OK ]
Trying to set up default qmail permissions... done

===> Installing Qmail server
Trying to set maillog file to /usr/local/psa/var/log/maillog... done
Configuring Qmail...
Trying to generate SSL certificates for TLS sessions... done
Trying to register service qmail... using /sbin/chkconfig
done
Trying to register qmail in alternatives... done
Trying to start Qmail services... done
Installing /PSA_7.5.3/rpm_RedHat_9/base/psa-proftpd-xinetd-1.2.10-rh9.build75050506.13.i586.rpm
warning: /etc/proftpd.conf saved as /etc/proftpd.conf.rpmsave
Installing /PSA_7.5.3/rpm_RedHat_9/base/psa-pre-keyupdate-7.5.3-rh9.build75050506.13.i586.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/base/psa-logrotate-3.7-rh9.build75050506.13.i586.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/base/libidn-0.4.2-rh9.build75050506.13.i586.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/opt/bu/perl-IO-Ftp-0.05-rh9.build75050506.13.noarch.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/opt/bu/perl-MIME-Lite-2.117-rh9.build75050506.13.noarch.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/base/Mambo-4.5.1-7506.noarch.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/base/psa-7.5.3-rh9.build75050506.13.i586.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/base/psa-hotfix-7.5.3-rh9.build75050509.16.i586.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/base/psa-courier-imap-add-7.5.3-rh9.build75050506.13.i586.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/base/courier-imap-3.0.8-rh9.build75050506.13.i586.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/base/psa-api-common-7.5.3-rh9.build75050506.13.noarch.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/base/psa-api-cli-7.5.3-rh9.build75050506.13.noarch.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/base/psa-key-7.5-rh9.build75050506.13.noarch.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/base/psa-locale-base-en-US-7.5.3-rh9.build75050506.13.noarch.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/opt/bu/psa-bu-7.5.3-rh9.build75050506.13.i586.rpm
Installing /PSA_7.5.3/rpm_RedHat_9/opt/docs/psa-manual-custom-skin-guide-7.5.3-rh9.build75050506.13.i586.rpm
error: Failed dependencies:
psa-api-common = 7.5.2 is needed by (installed) psa-api-rpc-7.5.2-rh9.build75050128.10

----- end of output -----
===> Autoinstaller: stopped logging at Wed May 11 03:53:22 2005

***** end of log file *****

 

[Waylander]

part two...

after check to install the api (why ive to do it manually )

this error occurs...

Trying to start MySQL server... done
Trying to establish test connection... connected
Trying to backup MySQL database... done
MySQL databases are dumped to /var/lib/psa/dumps/mysql.preupgrade.dump.gz
Database integrity check failed: duplicate values of (action_id, component) exist in table log_components

ERROR while trying to
Check the error reason(see log file: /tmp/psa_7.5.3_RedHat_9_build75050506.13_upgrade.log), fix and try again

Aborting...

error: %pre(psa-7.5.3-rh9.build75050506.13) scriptlet failed, exit status 1
error: install: %pre scriptlet failed (2), skipping psa-7.5.3-rh9.build75050506.13

----- end of output -----
===> Autoinstaller: stopped logging at Wed May 11 04:24:26 2005

***** end of log file *****
the log just give me a...

Trying to establish test connection... connected
`/var/lib/psa/dumps/mysql.preupgrade.dump.gz' -> `/var/lib/psa/dumps/mysql.preupgrade.dump.gz.4'
Trying to backup MySQL database... done
MySQL databases are dumped to /var/lib/psa/dumps/mysql.preupgrade.dump.gz
Database integrity check failed: duplicate values of (action_id, component) exist in table log_components

ERROR while trying to

Aborting...

this need some hours more i think...

argh, what a *****

 

[DigitalCrowd]

Same issue here on FC2.

 

[DigitalCrowd]

Fixed it. Sorta.

Did this in mysql... for psa databases

delete from log_components;

Install appears to be working now.

 

[Waylander]

thanks, but i cant longer log into plesk after the broken update... login>ok but just the header and a blank page show up

plesk makes me

 

[DigitalCrowd]

After you deleted, did you

rpm -Uvh *.rpm --force

inside the base folder? I got the same error you did until the full install ran.

 

[Waylander]

phew... what a nightmare

jep, after delete and a rpm -Uhv psa-7.5.3-rh9.build75050506.13.i586.rpm --force it works. now ive to test the box...

thanks!

way

/edit1: lol... first test... webmail... just a 404... aaahhhh... i swear, i move all my boxes to another hoster without this damn plesk

hrmpf

/edit2: just for the other they run in troubles...
after the commandline-update you have to do the update in plesk again. after this, the apache is broken, no connects possible. after a manually restart it works now, horde too. no more time to test now, 7am here, need some sleep.

thanks sw-soft for this adventure-night...

 

[DigitalCrowd]

do that on ALL rpm's in the base dir... not just the single one.

*.rpm

 

[Waylander]

jepp, think this was the (my) fault. but... why WE have to do this all?

thanks again for the help!

way

 

[jdc32]

i have the same problem (fc2).

what do you mean with base dir? (/ root?)

please help, which steps must i make!!!!!

ps. nice business swsoft! expensive support for buggy software, thats makes sense im now 16std up for this ****!

 

[jdc32]

okay i get the basedir

delete the compo datas in the db and make a reupdate.

i get this:
Fehler: %pre(psa-7.5.3-fc2.build75050506.13) scriptlet failed, exit status 1
Fehler: install: %pre scriptlet failed (2), skipping psa-7.5.3-fc2.build75050506.13
11sa-api-common ########################################### [ 61%]
12sa-api-cli ########################################### [ 67%]
13sa-horde ########################################### [ 72%]
ERROR 1047 at line 43: Unknown command
14:Mambo ########################################### [ 78%]
15sCommerce ########################################### [ 83%]
16sa-hotfix ########################################### [ 89%]
17sa-imp ########################################### [ 94%]
websrvmng: Service httpd failed to restart
websrvmng: Service httpd failed to restart


nothing works,.... im still offline

 

[blockcipher]

Originally posted by DigitalCrowd
Fixed it. Sorta.

Did this in mysql... for psa databases

delete from log_components;

Install appears to be working now.

This fixed me up. Thanks!!!!!

 

[DigitalCrowd]

Yea, I finally got all fixed last night. Had to do a *.rpm install AGAIN last night to get webmail working. But all is well. No complaints this morning. Now preparing for another round tonight.