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update left PSA unable to start

Discussion in 'Plesk for Linux - 8.x and Older' started by gregg@, Jan 30, 2006.

  1. gregg@

    gregg@ Guest

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    When attempting to start PSA, we get the following message. Don't know what to do or how to find the cause. Anyone have any suggestions. There have been a couple of problems recently that MAY have affected a download, but there is no way to know for sure.

    /usr/local/psa/admin/bin/httpsd: symbol lookup error: /usr/local/Zend/lib/ZendExtensionManager.so: undefined symbol: zend_get_configuration_directive
    /usr/local/psa/admin/bin/httpsdctl start: httpd could not be started
    Starting Plesk: [FAILED]


    Thanks,
    Greg G.
     
  2. phoenixisp

    phoenixisp Silver Pleskian

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    What versions of php and Zend are you using?
     
  3. gregg@

    gregg@ Guest

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    php 4.3.11

    Zend 2.5.10a
     
  4. phoenixisp

    phoenixisp Silver Pleskian

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    Check your /etc/php.ini file. At the bottom of the file there's a section that starts wit [Zend]. If there is a line that references ioncube_loader comment it out by placing a semi-colon at the start of the line. See if that helps.

    Another thing you might do is to use ART's yum repo to update php to 4.4.1.
     
  5. gregg@

    gregg@ Guest

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    IONcube loader is needed by sites hosted in Plesk. This was working up until a few days ago. I can't find anything in the logs that I can point to directly that seems to be the problem.

    The only thing that comes to mind is we rean a yum update and a plesk update about that time frame.
     
  6. phoenixisp

    phoenixisp Silver Pleskian

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    Did you do the yum updates using ART's repo? He designs them for Plesk machines.

    BTW - what OS?
     
  7. gregg@

    gregg@ Guest

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    No on ARTs repo and FC3
     
  8. poke

    poke Guest

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    I had a similar issue after a client used the "updater"...

    The IonCube Module should be loaded before any other Zend module. So I deleted /etc/php.d/ioncube.ini and edited /etc/php.ini to load the IonCube module before other Zend modules. Then restarted httpd and plesk. Presto!
     
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