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Updating Key Problems

Discussion in 'Plesk for Linux - 8.x and Older' started by wlnet, Dec 16, 2004.

  1. wlnet

    wlnet Guest

    0
     
    I downloaded the 7.5 reloaded and then went to there key updater.

    I entered in my old key and it said that things were good and sent me a new key in email.
    However

    when plesk is running I get this.

    /usr/local/psa/admin/bin/httpsdctl graceful: configuration broken, ignoring restart
    /usr/local/psa/admin/bin/httpsdctl graceful: (run 'apachectl configtest' for details)
    keymng fatal error: Plesk graceful restart failed
    System error 11: Resource temporarily unavailable
    keymng fatal error: Plesk graceful restart failed
    System error 11: Resource temporarily unavailable


    and when plesk is not running, I get this.

    /usr/local/psa/admin/bin/httpsdctl graceful: httpd not running, trying to start
    /usr/local/psa/admin/bin/httpsdctl graceful: httpd could not be started
    /usr/local/psa/admin/bin/httpsdctl failed:
    The key is for version 7.1.x, but the product version is 7.5.0
    PHP Fatal error: Unable to start psakey module in Unknown on line 0
    /usr/local/psa/admin/bin/httpsdctl failed:
    The key is for version 7.1.x, but the product version is 7.5.0
    PHP Fatal error: Unable to start psakey module in Unknown on line 0
    keymng fatal error: Plesk graceful restart failed
    System error 11: Resource temporarily unavailable
    keymng fatal error: Plesk graceful restart failed
    System error 11: Resource temporarily unavailable

    Any advice would be greatful...
     
  2. wlnet

    wlnet Guest

    0
     
    I know that is says that it is for 7.1.x, that would be the first thing, but the updater page did not give any errors or anything..

    so what? do I have to buy another key or something?
    How do I find this out?
     
  3. AlbertS

    AlbertS Guest

    0
     
    So what did u do?
     
  4. dirty@

    dirty@ Guest

    0
     
    look at message with updated key again -- actual version is shown there.. key is upgraded step by step, like 6 > 7.0 > 7.1 > 7.5 so it's possible you simply get license for 7.1 if license was defined as for 7.0 at their license server before.. so that upgrade license at swsoft site again..

    if i am wrong -- contact sales@sw-soft.com with your license ID, at least they can give you temp license until problem is solved..
     
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