Upgrade from 8.1.1 to 8.2.0 - Incomplete upgrade. Admin site unavailable

[h4inf]

Upgrade from 8.1.1 to 8.2.0 - Incomplete upgrade. Admin site unavailable. SOLVED

Hi,

I was just doing updates to my plesk installation. First of all i installed all of the remaining 8.1.1 updates to bring that up to scratch... I recieved 2 update success emails after I set that going. Everything continued to work perfectly, the admin panel and my websites and email.

I returned to the Server Screen, went to update and ticked most of the boxes under the 8.2.0 upgrades, then clicked install and confirmed. A few minutes later, I recieved an email with the subject "Plesk autoupdate success report" ... the email ended with "Exit with OK status".

The problem now is that my admin page does not display at all. If i type in the URL to get to my admin page, my browser reports "Connected to https://plesk.mydomain.com:8443..." and just hangs there. It does not timeout or display anything.

My mail is still working, as are my websites, however I am not game enough to reboot the server at this stage as I fear things will become unavailable.

Looking through the autoupdate report I spotted the following potential issues. If anyone could explain them, I'd be most grateful. I was unable to find anything in the KB regarding these.

Warning: packages conflict by files detected: package [b]psa8-vz-30domain-license-ppl-239746.0000-0.i386[/b]
  conflict with package [b]psa8-vz-30domain-license-239711.0000-0.i386[/b]
  both have file /usr/local/psa/tmp/psa.key.custom with different md5 sum.
Warning: packages conflict by files detected: [b]package sitebuilder_remote-admin-3.0.2-all.build06112310.noarch[/b]
  conflict with package [b]sitebuilder-4.0.0-all.build07062700.noarch[/b]
  both have file /usr/local/sitebuilder/htdocs/ServiceFacade/AccountWebService.asmx with different md5 sum.
Warning: packages conflict by files detected: package [b]psa8-vz-30domain-license-239711.0000-0.i386[/b]
  conflict with package [b]psa8-vz-30domain-license-ppl-239746.0000-0.i386[/b]
  both have file /usr/local/psa/tmp/psa.key.custom with different md5 sum.
Check package set before installation
repository: download selected packages
Download file opt/updater/psa-autoinstaller-3.2.0-build32070705.20.i586.rpm: 11%..20%..30%..40%..50%..60%..71%..80%..90%..100% done.
Start packages installation
Warning: packages conflict by files detected: package psa8-vz-30domain-license-ppl-239746.0000-0.i386
  conflict with package psa8-vz-30domain-license-239711.0000-0.i386
  both have file /usr/local/psa/tmp/psa.key.custom with different md5 sum.
Warning: packages conflict by files detected: package psa8-vz-30domain-license-239711.0000-0.i386
  conflict with package psa8-vz-30domain-license-ppl-239746.0000-0.i386
  both have file /usr/local/psa/tmp/psa.key.custom with different md5 sum.
prepareInstallStep: resolve results for package(s):
 (s) system_installed_bash-3.0-31.i386.rpm
 (s) system_installed_glibc-2.3.6-3.i686.rpm
 (s) system_installed_openssl-0.9.7f-7.10.i686.rpm
 (s) system_installed_rpm-libs-4.4.1-23.i386.rpm
 (s) system_installed_zlib-1.2.2.2-5.fc4.i386.rpm
Install package psa-autoinstaller-3.2.0-build32070705.20.i586
Installation done.
Exit with OK status

Now usually I get 2 emails when I do updates... This time I only got one... so can anyone tell what has gone wrong here?

Any ideas would be much appreciated!!!

Thanks in advance,

Paul.

 

[h4inf]

Problem Solved

Problem Solved.

Logging into the terminal, I just ran the autoinstaller script from psa/bin and that took all night, but has left me in a good position

Hooray everything works!