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upgrade/Install error 11708

Discussion in 'Plesk for Windows - 8.x and Older' started by emferh, Oct 3, 2007.

  1. emferh

    emferh Guest

    0
     
    Windows server 2003/SP2

    After run plesk setup 8.2 install failed with error:
    Windows Installer - This patch package could not be opened. Verify that the patch package exist and that you can access it, or contact the application vendor to verify that this is a valid Windows installer patch package.

    Apllication event:

    Event Type: Information
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11708
    Date: 3.10.2007
    Time: 11:10:31
    User: _________________
    Computer: __________________
    Description:
    Product: Plesk 7.6.1 for Microsoft Windows -- Installation failed.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 45 31 39 35 44 43 32 {E195DC2
    0008: 36 2d 41 36 42 34 2d 34 6-A6B4-4
    0010: 45 31 33 2d 42 38 45 39 E13-B8E9
    0018: 2d 44 36 31 42 34 33 39 -D61B439
    0020: 39 37 44 44 44 7d 97DDD}
    ____________________________________________________________________
    Any other msi package run perfectly normal.
    I check permissions of folders.
    Package is OK, I test package on another computer.

    Help please
     
  2. tiramisu

    tiramisu Guest

    0
     
    that might be a misconfiguration on your server. try to contact support team of SWsoft.
     
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