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/var/lib/plesk/mail/auth is empty

Discussion in 'Plesk for Linux - 8.x and Older' started by mike303, Aug 13, 2008.

  1. mike303

    mike303 Guest

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    hi folk

    we cannot fetch email over pop/imap.

    look in /var/log/mail.err: Aug 13 11:46:41 xxx pop3d: LOGIN FAILED, ip=[xx]
    look in /var/log/mail.info: Aug 13 11:45:40 xxxpop3d: IMAP connect from @ [xx]checkmailpasswd: unable to open mail authentication database: No such file or directory
    look in /var/qmail/users/poppasswd ok, all users are stored
    look in /var/lib/plesk/mail/auth emtpy, no passwd.db file

    look around google and found, i should use /usr/local/psa/admin/sbin/mail_auth_dump. but this file is not installed

    how can i restore the passwd file form qmail passwd
     
  2. dash

    dash Regular Pleskian Staff Member

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    /usr/local/psa/admin/sbin/mail_auth_dump is a part of psa package.
    You can extract it from rpm package file.
    place it into the /usr/local/psa/admin/sbin directory and execute as root user.

    Execute mail_auth_dump utility.
    it will create /var/lib/plesk/mail/auth/passwd.db file.

    What exactly OS and Plesk version do you use? (#cat /usr/local/psa/version)
     
  3. eugenevdm

    eugenevdm Silver Pleskian

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    I have the same problem but Plesk 9. This utility does not exist in Plesk 9. How do I fix it?
     
  4. Dale Johnson

    Dale Johnson Guest

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    " /usr/local/psa/admin/sbin/mail_auth_dump is a part of psa package.
    You can extract it from rpm package file.
    place it into the /usr/local/psa/admin/sbin directory and execute as root user. "

    any idea of how to do this?

    Ive got a lot of angry people right now because they cant log in to their mail using outlook!

    Please Help!
     
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