We can start Plesk - Key file not found

[coh_hl]

When we tried to upgrade plesk from 7.5.2 to 7.5.3 the databse crashed. We have restored the database now, but now it's a new problem. When we try to start Plesk from SSH we get this:

[root@coh-04 local]# /etc/init.d/psa start

Starting psa-spamassassin service: [ OK ]

/usr/local/psa/admin/bin/httpsdctl start: httpd started

Starting Plesk: [ OK ]

Starting up DrWeb(R) daemon: Dr.Web (R) daemon for Linux/Plesk Edition, version 4.32.2 (2004-11-01)

Copyright (c) Igor Daniloff, 1992-2004

Doctor Web Ltd., Moscow, Russia

Support service: http://support.drweb.com

To purchase: http://buy.drweb.com



Engine version: 4.32b

Loading /var/drweb/bases/drwtoday.vdb - Ok, virus records: 516

Loading /var/drweb/bases/drw43241.vdb - Ok, virus records: 782

Loading /var/drweb/bases/drw43240.vdb - Ok, virus records: 436

Loading /var/drweb/bases/drw43239.vdb - Ok, virus records: 775

Loading /var/drweb/bases/drw43238.vdb - Ok, virus records: 1011

Loading /var/drweb/bases/drw43237.vdb - Ok, virus records: 656

Loading /var/drweb/bases/drw43236.vdb - Ok, virus records: 850

Loading /var/drweb/bases/drw43235.vdb - Ok, virus records: 1001

Loading /var/drweb/bases/drw43234.vdb - Ok, virus records: 554

Loading /var/drweb/bases/drw43233.vdb - Ok, virus records: 632

Loading /var/drweb/bases/drw43232.vdb - Ok, virus records: 516

Loading /var/drweb/bases/drw43231.vdb - Ok, virus records: 466

Loading /var/drweb/bases/drw43230.vdb - Ok, virus records: 901

Loading /var/drweb/bases/drw43229.vdb - Ok, virus records: 632

Loading /var/drweb/bases/drw43228.vdb - Ok, virus records: 584

Loading /var/drweb/bases/drw43227.vdb - Ok, virus records: 568

Loading /var/drweb/bases/drw43226.vdb - Ok, virus records: 533

Loading /var/drweb/bases/drw43225.vdb - Ok, virus records: 476

Loading /var/drweb/bases/drw43224.vdb - Ok, virus records: 484

Loading /var/drweb/bases/drw43223.vdb - Ok, virus records: 442

Loading /var/drweb/bases/drw43222.vdb - Ok, virus records: 371

Loading /var/drweb/bases/drw43221.vdb - Ok, virus records: 372

Loading /var/drweb/bases/drw43220.vdb - Ok, virus records: 560

Loading /var/drweb/bases/drw43219.vdb - Ok, virus records: 412

Loading /var/drweb/bases/drw43218.vdb - Ok, virus records: 511

Loading /var/drweb/bases/drw43217.vdb - Ok, virus records: 512

Loading /var/drweb/bases/drw43216.vdb - Ok, virus records: 507

Loading /var/drweb/bases/drw43215.vdb - Ok, virus records: 539

Loading /var/drweb/bases/drw43214.vdb - Ok, virus records: 275

Loading /var/drweb/bases/drw43213.vdb - Ok, virus records: 404

Loading /var/drweb/bases/drw43212.vdb - Ok, virus records: 428

Loading /var/drweb/bases/drw43211.vdb - Ok, virus records: 494

Loading /var/drweb/bases/drw43210.vdb - Ok, virus records: 450

Loading /var/drweb/bases/drw43209.vdb - Ok, virus records: 639

Loading /var/drweb/bases/drw43208.vdb - Ok, virus records: 603

Loading /var/drweb/bases/drw43207.vdb - Ok, virus records: 620

Loading /var/drweb/bases/drw43206.vdb - Ok, virus records: 683

Loading /var/drweb/bases/drw43205.vdb - Ok, virus records: 525

Loading /var/drweb/bases/drw43204.vdb - Ok, virus records: 607

Loading /var/drweb/bases/drw43203.vdb - Ok, virus records: 409

Loading /var/drweb/bases/drw43202.vdb - Ok, virus records: 543

Loading /var/drweb/bases/drwebase.vdb - Ok, virus records: 51982

Loading /var/drweb/bases/drw43201.vdb - Ok, virus records: 364

Loading /var/drweb/bases/drw43129.vdb - error!

Loading /var/drweb/bases/drw43128.vdb - error!

Loading /var/drweb/bases/drw43127.vdb - error!

Loading /var/drweb/bases/drw43126.vdb - Ok, virus records: 224

Loading /var/drweb/bases/drw43125.vdb - error!

Loading /var/drweb/bases/drw43124.vdb - error!

Loading /var/drweb/bases/drw43123.vdb - error!

Loading /var/drweb/bases/drw43122.vdb - error!

Loading /var/drweb/bases/drw43121.vdb - error!

Loading /var/drweb/bases/drw43120.vdb - error!

Loading /var/drweb/bases/drw43119.vdb - error!

Loading /var/drweb/bases/drw43118.vdb - error!

Loading /var/drweb/bases/drw43117.vdb - error!

Loading /var/drweb/bases/drw43116.vdb - error!

Loading /var/drweb/bases/drw43115.vdb - error!

Loading /var/drweb/bases/drw43114.vdb - error!

Loading /var/drweb/bases/drw43113.vdb - error!

Loading /var/drweb/bases/drw43112.vdb - error!

Loading /var/drweb/bases/drw43111.vdb - error!

Loading /var/drweb/bases/drw43110.vdb - error!

Loading /var/drweb/bases/drw43109.vdb - error!

Loading /var/drweb/bases/drw43108.vdb - error!

Loading /var/drweb/bases/drw43107.vdb - error!

Loading /var/drweb/bases/drw43106.vdb - error!

Loading /var/drweb/bases/drw43105.vdb - error!

Loading /var/drweb/bases/drw43104.vdb - error!

Loading /var/drweb/bases/drw43103.vdb - error!

Loading /var/drweb/bases/drw43102.vdb - error!

Loading /var/drweb/bases/drw43101.vdb - error!

Total virus records: 75849

Key file not found!

Plesk authorization failed: HTTP request error [7]

Error: Plesk Software not running.

[FAILED]


I guess it has something to do with "Key file not found!"?

We have a lot of key-files in /etc/psa/ but they are not working...Tried to rename them to key.psa (or psa.key?) in /etc/psa/ but it doesn't work...


Thank you in advance!

 

[jshanley]

For now, I would call SW Soft and ask for a new 7.5 key to be sent to you.