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Webmail login problems with AOL

Discussion in 'Plesk for Linux - 8.x and Older' started by Pagemakers, May 15, 2005.

  1. Pagemakers

    Pagemakers Silver Pleskian

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    Many of our clients who are using AOL say they can no longer login to Webmail using the AOL browser. It works fine in IE.

    Anyone else have this problem?
     
  2. hostshelter

    hostshelter Guest

    0
     
    I'm having the same problem. After the upgrade from plesk 7.5.2 to 7.5.3 some of my client can't login to their webmail when they use AOL. They get the following message:
    "Your Internet Address has changed since the beginning of your Mail session.
    To protect your security, you must login again."

    Also I have one case using IE. This client gets a JavaScript error like:
    "Line 49 char 9 Error: Object doesn't support property or method.
    webmail.domain.com/horde/imp/loging.php"

    I can connect myself to my webmail with no problem but some how this client can’t using IE

    I've been looking in Google for a solution to this issue. I know is a session problem but I can't fine anything substantial.

    I keep looking if I find something I will post it here.

    Thanks

    Miguel
     
  3. Pagemakers

    Pagemakers Silver Pleskian

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    I have also raised the issue with Plesk.
     
  4. jamesb0nd

    jamesb0nd Guest

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    I found a fix...

    Im glad plesk is ontop of responding to questions....right...

    the problem is that your clients are using a dynamic proxy.

    You will need to off the ip address check in horde config.

    go to /etc/psa-horde/horde/config.php

    and change :
    $conf['auth']['checkip'] = true;

    to:
    $conf['auth']['checkip'] = false;
     
  5. Pagemakers

    Pagemakers Silver Pleskian

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    Thanks. I think the file should actually be:

    /etc/psa-horde/horde/conf.php
     
  6. kuhle

    kuhle Guest

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    Is it necessary to re-start Apache or anything else having made the change above?
     
  7. jamesb0nd

    jamesb0nd Guest

    0
     
    Yes. You must restart Apache.

    Good Luck
     
  8. kuhle

    kuhle Guest

    0
     
    many thanks. I restarted it /etc/init.d/httpd restart which I guess is correct - as opposed to re-loading Apache?
     
  9. jamesb0nd

    jamesb0nd Guest

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    i would just have restarted apache from the plesk gui.
     
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