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webmail problem

Discussion in 'Plesk for Windows - 8.x and Older' started by webjobs, Mar 10, 2006.

  1. webjobs

    webjobs Guest

    0
     
    If I compose and send a message with webmail the following error appears:

    There was an error sending your message: unable to add recipient
    [name@domain.com]: Invalid response code received from server.

    pls help me.

    alessia
     
  2. swarm

    swarm Guest

    0
     
    It's known issue and you can fix it with following command from %plesk_bin% folder: 'mchk.exe --all --fix=all'
     
  3. webjobs

    webjobs Guest

    0
     
    thanks for your reply.
    i try your suggestion now my email can be sent by webmail, but the receiver doesn't receive my mail.

    have you any suggestion?

    alessia
     
  4. Rubal

    Rubal Guest

    0
     
    Are mails hitting the mail server's spool .. What do u get in Mail Server's Delievery Logs ?

    Thanks
     
  5. webjobs

    webjobs Guest

    0
     
    where I can find Mail Server's Delievery Logs?
     
  6. Rubal

    Rubal Guest

    0
     
    Which mail server you are using ?
     
  7. webjobs

    webjobs Guest

    0
     
  8. Rubal

    Rubal Guest

    0
     
    Horde is WebMail ... I suspect you are running ME Std with your Plesk.. Isnt it ?
     
  9. Rubal

    Rubal Guest

    0
     
    Logs should be under

    C:\[Your-ME-Installation-Path]\Logging\SMTP\
     
  10. webjobs

    webjobs Guest

    0
     
    I attach the last file found
     
  11. Rubal

    Rubal Guest

    0
     
    Attached what n where :confused:
     
  12. webjobs

    webjobs Guest

    0
     
  13. webjobs

    webjobs Guest

    0
     
    right file
     
  14. webjobs

    webjobs Guest

    0
     
    first step

    #Software: MailEnable SMTP Server Version 1.0a
    #Version: 1.0
    #Date: 03/13/06 15:00:07
    #Fields: date time c-ip agent account s-ip s-port cs-method cs-uristem cs-uriquery s-computername sc-bytes cs-bytes cs-username
    2006-03-13 15:00:07 213.52.169.239 SMTP-IN 195.245.116.25 432 MAIL MAIL+From:<inforequest@primelocation.com>+SIZE=1175 250+Requested+mail+action+okay,+completed WEBJOBSSRV01 43 53
    2006-03-13 15:00:07 213.52.169.239 SMTP-IN 195.245.116.25 432 RCPT RCPT+To:<menaggio@trepievi.com> 250+Requested+mail+action+okay,+completed WEBJOBSSRV01 43 33
    2006-03-13 15:00:07 213.52.169.239 SMTP-IN 195.245.116.25 432 DATA DATA 354+Start+mail+input;+end+with+<CRLF>.<CRLF> WEBJOBSSRV01 46 6
    2006-03-13 15:00:07 213.52.169.239 SMTP-IN 195.245.116.25 432 DATA DATA 354+Start+mail+input;+end+with+<CRLF>.<CRLF> WEBJOBSSRV01 43 1175
    2006-03-13 15:00:07 213.52.169.239 SMTP-IN 195.245.116.25 432 QUIT QUIT 221+Service+closing+transmission+channel WEBJOBSSRV01 42 6
    2006-03-13 15:00:09 212.183.164.23 SMTP-IN 195.245.116.25 384 HELO HELO+ascari.interac.it 250+Requested+mail+action+okay,+completed WEBJOBSSRV01 43 24
    2006-03-13 15:00:13 212.183.164.23 SMTP-IN 195.245.116.25 384 MAIL MAIL+FROM:<roberto.brusco@iwtsrl.it> 250+Requested+mail+action+okay,+completed WEBJOBSSRV01 43 38
    2006-03-13 15:00:13 212.183.164.23 SMTP-IN 195.245.116.25 384 RCPT RCPT+TO:<info@ellegelle.it> 250+Requested+mail+action+okay,+completed WEBJOBSSRV01 43 29
    2006-03-13 15:00:13 212.183.164.23 SMTP-IN 195.245.116.25
     
  15. webjobs

    webjobs Guest

    0
     
    1

    first part of file
     
  16. webjobs

    webjobs Guest

    0
     
    2

    2nd part
     
  17. webjobs

    webjobs Guest

    0
     
  18. Rubal

    Rubal Guest

    0
     
    Is this ur server's IP '195.245.116.25'
     
  19. webjobs

    webjobs Guest

    0
     
    yes, my server's IP is '195.245.116.25'
     
  20. webjobs

    webjobs Guest

    0
     
    I have an other problem:
    I receive to badmail@webjobs.it about 700 email like the following:

    MailEnable: Message delivery has been delayed.

    Message is waiting at webjobs.it for delivery to ..

    Reason: Mail Server for angelfire.com could not be contacted at this time. MailEnable will keep trying to deliver this message and will notify you of any progress.


    Message headers follow:

    From: "Postmaster" <Postmaster>
    To: <yvonneguerrerobt@angelfire.com>
    Subject: Delivery Failure
    Date: Mon, 06 Feb 2006 11:36:20 +0100
    Message-ID: <2CC4DB19C75847349C18C71915DB3.MAI@webjobs.it>
    Precedence: bulk

    Why does happen this?

    Plesk support has suggested to use mepurge.exe utility to delete messages in the bad mail directory.
     
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