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Webserver to Mail Service Problem

Discussion in 'Plesk Expand 2.2 Distributed Services Topics (Mail, DNS, Databases)' started by resellertr, Mar 11, 2008.

  1. resellertr

    resellertr Regular Pleskian

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    Hi,

    We have 4 servers on Expand and one Central Email server.

    we click to manage email, we get

    Fatal error: Call to a member function isValid() on a non-object in C:\plesk\admin\htdocs\enterprise\remote_sender.php on line 218

    We get this error on one web server only. Other web servers are ok.
     
  2. Bers

    Bers Basic Pleskian Staff Member

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    Hello,

    Which version of Plesk are you using?
    Do you click to "Mail" button or to "Remote mail" button?
     
  3. resellertr

    resellertr Regular Pleskian

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    Plesk 8.2 Windows
    Remote Mail
     
  4. resellertr

    resellertr Regular Pleskian

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    I tried to reboot servers ( web and mail ) deassign and assign again. I did a clean install of expand 2.2.3. But error is same.
     
  5. Bers

    Bers Basic Pleskian Staff Member

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    Did you change cmail server password after your web server was assigned ot it?
     
  6. resellertr

    resellertr Regular Pleskian

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    Yes, I tried to change mail servers password to old password too, it didn't worked.
     
  7. Bers

    Bers Basic Pleskian Staff Member

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    Log into mysql DB pas on your web server. And execute:

    Code:
    SELECT * FROM misc WHERE param in (REMOTE_LOGIN, REMOTE_PASSWORD, REMOTE_SERVER);
    
    Check, that values of these parameters are right, make correction if needed and try again.
     
  8. resellertr

    resellertr Regular Pleskian

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    Hi,

    I found that plesk is using another IP ( not server main IP ) to connect plesk.

    I connect to www.whatismyip.com from server It says my IP is X.X.X.48

    But when I want to connect to Mail server plesk

    Error: Access for administrator from address 'X.X.X.18' is restricted in accordance with IP Access restriction policy currently applied.

    I added X.X.X.18 to allowed Admin IPs on mail server and problem is fixed.
     
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