Where's the traffic?

[Pagemakers]

On the domains page the traffic column shows 0MB per month for all domains on the traffic column.

It has been 1 week since I upgraded to 8. When should the stats update?

 

[phoenixisp]

I see the same thing on a CentOS4 box. However, if you click on the Traffic icon at the top of the Domains page you will find your missing stats.

 

[JLChafardet]

the stats usually update daily, im having the same issue, this seems to be a bug on plesk.

not good tho, as then now there is no way to measure the traffic for the domains until they release a fix lol

 

[Pagemakers]

From Plesk:

"Actually, this is already known issue. Our development team has found a solution to the problem and has already fixed the actual code and the fix will be included into hotfix
and it will be available via Plesk Updater soon."

 

[JLChafardet]

nice lol thanks for the update.

 

[timmiman]

today there are several updates but the traffic problem is not fixed.

 

[Pagemakers]

well the latest update didn't fix it either. Plesk sent me this file and the following instructions and it does work now.

Please find the attached file, copy it over /usr/local/psa/admin/plib/class.DomainsList.php3. Please save the old file somewhere just in case.

If Plesk doesn't exist in /usr/local/psa/, you can find the location in variable PRODUCT_ROOT_D in /etc/psa/psa.conf.

Oh.....The file will not attach here

 

[JLChafardet]

I just noticed that my problem with stats was due a date problem not traffic as is. i removed the entries on the database that were under the year 2050 (i probably set that instead of 2005 last year).

im not having more issues with ttraffic reports.

 

[ThinkSupport]

Originally posted by Pagemakers
Please find the attached file, copy it over /usr/local/psa/admin/plib/class.DomainsList.php3. Please save the old file somewhere just in case.

Oh.....The file will not attach here

Can you provide us the file or may be upload it somewhere please..

Thanks

 

[Pagemakers]

This forum won't let me upload. Put your email here and i will send it to you.

 

[ThinkSupport]

Can you please email me the file at sam [ at ] thinksupport.net

Or you can even PM me.

Whatever is convenient for you
Thanks.

 

[Pagemakers]

File emailed to you.

 

[ThanhBT]

Can you please email me the file at buitienthanh [ at ] gmail.com
Or u can zip this file and attach on this forum

 

[Pagemakers]

This forum will not accept the zip file.

I have emailed it to you.

 

[Pagemakers]

Won't upload a cab either!

 

[ThanhBT]

Originally posted by Pagemakers
This forum will not accept the zip file.

I have emailed it to you.

OMG, thanks u so much

 

[ThinkSupport]

Originally posted by Pagemakers
File emailed to you.

Thanks

 

[ThinkSupport]

Hi,

For all those who are searching for the class.DomainsList.php3 file, you can download the zip attachment from :

http://thinksupport.net/downloads/class.DomainsList.zip

and copy it over /usr/local/psa/admin/plib/class.DomainsList.php3. Please save the old file somewhere just in case.

If Plesk doesn't exist in /usr/local/psa/, you can find the location in variable PRODUCT_ROOT_D in /etc/psa/psa.conf.

 

[Pagemakers]

Ta

 

[timmiman]

where is the problem to fix the file in the official 3 or 4 updates the last weeks