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WorldPay Gateway Module doesn't work correctly

Discussion in 'Customer&Business Manager (formerly Plesk Billing)' started by Petrou Net, Oct 18, 2010.

  1. Petrou Net

    Petrou Net Basic Pleskian

    Jan 8, 2008
    Likes Received:
    Has anyone ever tried the WorldPay gateway module? Did it work?

    We want to use the WorldPay Gateway Module that is included with Plesk Billing so we enabled it.
    Unfortunately there are some serious bugs with this module, probably because the systems of WorldPay (http://www.rbsworldpay.com/) has been upgraded and there are significant changes in the functionality that caused some incompatibilities.
    Parallels please fix/update your WorldPay module to make it work properly.
    The following issues were discovered:
    1. WorldPay CallBack is not working at all, probably because the new callback format of the WorldPay systems is not supported by the WorldPay module.
    2. Setting the WorldPay module on "Authorize Only" mode, raises a fatal error, and the payment page can't be loaded.
    3. WorldPay Payment Page: The module sends the potential buyers to the old WorldPay's payment page, where they have to click a Continue button to be redirected to the new page version in order to make the payment and complete the purchase.
  2. geeza@

    geeza@ Basic Pleskian

    Sep 1, 2005
    Likes Received:
    Your best bet to getting the module updated (quickly) will be to log a ticket with Parallels