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www prefix not working

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by gruntly0007, Jan 20, 2009.

  1. gruntly0007

    gruntly0007 New Pleskian

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    I have just created a new domain in Plesk 9 for a domain that I jusr delegated. The mail accounts are all working and I can see the domain with a call in a browser without the www. prefix but with the www's it just goes to the default Plesk page saying the domain is not configured properly.

    Really weird as I have over 200 domains and never had this problems before.

    I have tried making a new CNAME record in the DNS replacing the A record but no change. I have changed the SOA to a shorter periods.

    Still no joy. Any words of wisdom out there?

    Grant
     
  2. gruntly0007

    gruntly0007 New Pleskian

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    Fixed

    Answering my own post I may be able to help someone else.

    I changed the hosting service type to "No Hosting" and then changed it back. What every that did fixed my isses and can now see the web site with with a www prefix.

    Strange but kinda like the M$oft universal fix.....reboot. lol

    Grant
     
  3. xt881m

    xt881m Guest

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    Did you have the WWW tickbox selected before you re-created the domain?
     
  4. gorilych

    gorilych Guest

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    as www.domain.com was showing plesk page it means that DNS was OK. The problem was in apache configuration.

    Try to use websrvmng next time:

    # /usr/local/psa/admin/sbin/websrvmng -v -a

    it will rebuild apache configuration from scratch.
     
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