• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

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  1. G J Piper

    Question Lets Encrypt with No Web Hosting?

    I have a Plesk Onyx server that I use as an email server for a bunch of domains. None of them have web hosting enabled, but their webmail (roundcube) functions nicely. All the domains are entered as root (non-sub) domains so their email addresses will all be correct. I also have another Plesk...
  2. N

    Resolved NOQUEUE: reject: RCPT 454 4.7.1

    Hey together, since 3 days, after moving to a new server with Plesk running, our web script isn't sending mails anymore via smtp. Sending emails via Outlook (local pc) works well, but emails generated by the web script is causing following errors in the mail log of postfix: Mar 24 11:34:50...
  3. C

    Resolved SMTP port 25 not working?

    I have a vps running ubuntu 16.04 and Plesk Onyx 17.0.17. When I set up email accounts through Plesk (which is using postfix and dovecot) I have trouble accessing the account through the MS Outlook 2007 client. The only way I've been able to make the outgoing mail work is by connecting through...
  4. stevland

    Resolved PHP emails vanish into the ether

    Since I migrated my hosting accounts from OS ‪CentOS 6.8 (Final)‬ Plesk version 12.5.30 Update #60 to OS ‪CentOS Linux 7.3.1611 (Core)‬ Product Plesk Onyx Version 17.0.17 Update #17 ...all of the 'contact'-style forms on the various websites that I host do not work. All of these forms...
  5. M

    Issue Email never come

    Emails never shows on inbox. I send an email to an email address to my server MagicSpam show that the email arrived and it is not spam but never appears on inbox. Sometimes when I restart postfix working properly. Any ideas?
  6. Pedro Araujo

    Resolved How to increase mailbox size

    I'm trying to increase the mailbox size for an account but I am unable to do so. I tried changing the subscrition / service plan and even creating a new one but no matter what I do the mailbox size always says "Default size 4GB" and won't let me go above that limit. The message "The specified...
  7. Garrett

    Resolved Configure postfix bounce notification recipient

    Hello, I am trying to to configure the postfix bounce notification email, so that I am notified whenever Postfix is unable to deliver a message. Here's what I'm seeing in the mail log when one of my virtual hosts (testdomain.com) tries to send an email to a non-existent gmail account: Jan 11...
  8. E.Swestberg

    Question Enable DKIM for plesk 12.x

    Hello, Is there any guide how to enable DKIM for Plesk ? I dont find any simple guide which only handles how to enable DKIM for Plesk Does plesk use Postfix ? should I install amavisd or ClamAV to enable DKIM ? I think Cpanel has oneclick feature, for enabling DKIM. So this message is Plesk...
  9. ismail el moussati

    Issue Email server sick after Onyx upgrade

    Good evening, Since i upgraded to Onyx version, i am facing constantly errors in my webmail server, 1st one is sometimes i cant connect to my email smtp.domaine.com faild to connect. 2nd issue when it works, to receive/send an email sometime it take more than 5 hours to send/receive! I have...
  10. J

    Resolved How to make sure users get emails not delivered message?

    I disabled "Enable mail management functions in Plesk" and I dont have any emails for my domain. I also removed the mx record from the DNS, but if someone sends an email to [email protected] they do not get any emails back saying that message failed. is there an option to send a message to the...
  11. F

    Issue Not receiving alert emails from Server Health Monitor

    Hi, I'm trying to test whether email notifications are successfully sent by the Health Monitor. I downloaded custom-health-config.xml which specifies: "The "notificationEmail" child element defines an alarm notification recipient. If the element is omitted, the alarm notifications are sent to...
  12. VW Nut

    Issue Issues with mail traffic volumes stats

    Hello, Firstly, my server is an AWS EC2 Cloud Instance. Here's all the tech specs: CPU Intel(R) Xeon(R) CPU E5-2676 v3 @ 2.40GHz (1 core(s)) Version Plesk v12.5.30_build1205150826.19 os_Ubuntu 14.04 OS Ubuntu 14.04.4 LTS Key number PLSK.[correct number is here]...
  13. Hoerli

    Resolved Login-Email Spam

    Hello! Any idiots of children try to connect to my email-server for several days. I have 2 logs in the zip-file. Any way to stop this ****? I ask Google, but can find a good answer :S I have installed a ddos-protection with a nice script and Spam-protection (Spam-assassin and MagicSpam). I...
  14. bruno911

    Resolved Cannot send emails unreachable port 25

    I have a VPS cloud server with 1and1, and I am using plesk 12.5 on Centos 7 Since I migrated from a smaller VPS, I have a problem that I cannot send any email from any customer, I tried using php all emails get stuck in the email queue. I checked the maillog and I got many like this...
  15. D

    Resolved Email [email protected] redirect to Provider?!

    Hi, just a little Question for my understanding. Is a Email which is not setup by customer, i.e.: [email protected] always redirected to Provider? Because some Spammy things are going on from a Customer and the Spammer is always sending to [email protected] and i always get this...
  16. AmaZili Communication

    Issue Email forward to wrong domain, even when good one is given in the mail adress

    Hi, Running centos7.2 plesk 12.5, we have an issue on one domain email system acting strangely. This domain is mydomain.com. There is also a mydomain.fr which emails are handled through Google Apps. The domain.fr is declared as an alias domain for thedomain.com in the panel The email adresses...
  17. Noturns

    Question Need your vote for feature

    Dear members, I would like to raise awareness for a request on the feature request section. This feature would make it possible to set a expire date for email adresses in Plesk. It improves security and delivers a more user friendly email experience from both client-side (MUA) and server-side...
  18. ToxicVerbid

    Question Export Emails with details

    Hey guys, Does anyone have or know a MySQL command to extract all e-mail address, passwords which then state the forwarder(s) and alias for the account?
  19. Z

    Resolved emails to local domains not being delivered

    Hello, I need some help please, Here is my situation: Emails from domain1 to domain2 are not being delivered. Domain2 has email service by google apps and both domain1 and domain2 are hosted in the same server. Postfix is delivering email through a relay server and it sends emails to domain2...
  20. M

    Issue Migrate mailboxes between Plesk 9.5.4

    Hello team! :) I have 2 identical Plesk 9.5.4 platforms on 2 webservers. Both have the same domain supposing domain.com First platform has only emails for domain.com and second platform has only http dir domain.com. I want to migrate mail from one to another. For second platform has http dir +...
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