[AWStats] Error 404

[ErragalE]

Hi guys,

I'm coming to ask your help.

I have a server with Plesk installed. All works fine except AWStats

In my domain, when I select AWStats in the Stats Module I've got an Error 404 Page viewing the stats

If I select Webalyzer, I've got my stats correctly

Before asking you, I'll try the different suggestions :
- PERL is/was activated
- Here's my /etc/psa/psa.conf

AWSTATS_ETC_D /etc/awstats
AWSTATS_BIN_D /usr/lib/cgi-bin
AWSTATS_TOOLS_D /usr/share/doc/awstats/examples
AWSTATS_DOC_D /usr/share/awstats

- Making the command : /usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=mydomain give me this warning : WARNING during statistics_collector execution: : Executing logs preparation...

So can you help me please with AWStats ?

Thanks in advance for your help

Best regards

Erragal

 

[ASTOKES]

Hi Erragel, did you ever get this fixed? I have the same problem (plesk 12, Ubuntu 14.04)
theWoosh

 

[IgorG]

The values in /etc/psa/psa.conf should be:

AWSTATS_BIN_D /var/www/cgi-bin/awstats
AWSTATS_TOOLS_D /usr/share/awstats

 

[ASTOKES]

Many Thanks Igor - but there is no directory at /var/www/cgi-bin/awstats - can that be right?
I tried amending this anyway and running:
# /usr/local/psa/admin/sbin/statistics --calculate-one --domain-name= ....
...but still got
WARNING during statistics_collector execution: : statistics[25795]: Executing logs preparation...
and no improvement i.e. 404 error.

current settings are:
AWSTATS_BIN_D /usr/lib/cgi-bin
AWSTATS_TOOLS_D /usr/share/doc/awstats/examples

contents of /usr/lib/cgi-bin
-rwxr-xr-x 1 root root 676840 Dec 28 2013 awstats.pl
drwxr-xr-x 2 root root 4096 Oct 8 15:59 icinga
drwxr-xr-x 2 root list 4096 Jul 21 11:45 mailman
lrwxrwxrwx 1 root root 29 Jul 21 11:45 php -> /etc/alternatives/php-cgi-bin
-rwxr-xr-x 1 root root 9026920 Oct 29 12:17 php5

contents of /usr/share/doc/awstats/examples:
-rw-r--r-- 1 root root 1441 Nov 16 2013 apache.conf
-rwxr-xr-x 1 root root 26101 Dec 28 2013 awstats_configure.pl
-rwxr-xr-x 1 root root 12739 Dec 28 2013 awstats_exportlib.pl
-rwxr-xr-x 1 root root 5504 Dec 28 2013 awstats_updateall.pl
drwxr-xr-x 2 root root 4096 Jul 21 11:46 css
-rw-r--r-- 1 root root 2562 Nov 15 2008 example.pm.gz
-rwxr-xr-x 1 root root 16466 Apr 17 2010 geoip_generator.pl
drwxr-xr-x 2 root root 4096 Jul 21 11:46 js
-rwxr-xr-x 1 root root 27814 Dec 28 2013 maillogconvert.pl
-rwxr-xr-x 1 root root 878 Nov 16 2013 redostats.sh
-rwxr-xr-x 1 root root 9800 May 2 2010 urlaliasbuilder.pl
drwxr-xr-x 2 root root 4096 Jul 21 11:46 xslt

contents of /usr/share/awstats are:
drwxr-xr-x 7 root root 4096 Jul 21 11:46 .
drwxr-xr-x 139 root root 4096 Oct 24 15:50 ..
drwxr-xr-x 9 root root 4096 Jul 21 11:46 icon
drwxr-xr-x 5 root root 4096 Jul 21 11:46 lang
drwxr-xr-x 2 root root 4096 Jul 21 11:46 lib
drwxr-xr-x 2 root root 4096 Jul 21 11:46 plugins
drwxr-xr-x 2 root root 4096 Jul 21 11:46 tools

 

[Peter77]

I have the same problem. The webstat/
awstats032015.domain.tld-http.txt is generated, and also in main index.html file, but the dir 2015-03 stays empty. this problem appears only for one domain

 

[Lloyd_mcse]

Here's my Ubuntu 14.04.2 LTS with Plesk 12.0.18 /etc/psa/psa.conf...

# AWStats
AWSTATS_ETC_D /etc/awstats
AWSTATS_BIN_D /usr/lib/cgi-bin
AWSTATS_TOOLS_D /usr/share/doc/awstats/examples
AWSTATS_DOC_D /usr/share/awstats

I did have a problem on one domain that runs Wordpress and PHP-FPM where I got a Wordpress 404 page.
The subdomains without PHP-FPM are fine.

Hope it helps
Regards

Lloyd

 

[Peter77]

I solved the problem: the path
AWSTATS_TOOLS_D /usr/share/doc/awstats/examples
is wrong. It should be
AWSTATS_TOOLS_D /usr/share/awstats/tools

Seems the be a plesk bug? I think the problem appears, when the statistic generation is called from the command line (also via plesk).

This is how it works for me (ubuntu 14.04 + plesk 12)
AWSTATS_ETC_D /etc/awstats
AWSTATS_BIN_D /usr/lib/cgi-bin
AWSTATS_TOOLS_D /usr/share/awstats/tools
AWSTATS_DOC_D /usr/share/awstats

 

[IgorG]

On my test Plesk 15 server on CentOS 6.6 server I see:

# grep AWSTATS_TOOLS_D /etc/psa/psa.conf
AWSTATS_TOOLS_D /usr/share/awstats