• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Blank page while publishing

R

romulo

Guest
Hello,

My SiteBuilder started with a weird issue this week. While trying to publish a page, after some minutes it stops and shows a blank page.

I've noticed these lines in Sitebuilder's error log:

[Tue Apr 29 22:47:59 2008] [error] [client xxx.xxx.xxx.xxx] Premature end of script headers: php5, referer: http://sitebuilder.xxxxxxxxxxx.com/Admin/Site/Form
[Tue Apr 29 22:49:59 2008] [warn] [client xxx.xxx.xxx.xxx] Timeout waiting for output from CGI script /opt/php52/cgi-bin/php5, referer: http://sitebuilder.xxxxxxxxxxx.com/Admin/Site/Form

I've already increased the php's memory_limit directive and upgraded the server RAM.

Any idea on fixing this?

Thanks in advance.
 
As I can see error states that there was timout error for script. Try to increase following parameters in /usr/local/sitebuilder/etc/php.ini file:

max_execution_time = 120
default_socket_timeout = 120

Restart apache and check it one more time. Hope it helps.
 
Didn't worked. The current value is more than 2x of values you said :/
 
As I understand you get these errors in /var/log/httpd/sitebuilder_error.log on Sitebuilder site. If so, try to increase 'Timeout' directive in httpd.conf file (by default /etc/httpd/conf/httpd.conf), restart apache and make publication one more time. Let me know about the results.
 
SiteBuilder is working now. I dunno if due the Timeout change on Apache or due to the cgi deactivation to run php as.

Thank you so much.
 
Back
Top