Resolved Error when adding a PHP Handler for PHP 7.0

[solarweb]

Server operating system version

Ubuntu 20.04.6

Plesk version and microupdate number

Plesk Obsidian 18.0.53

Hello Everybody,

I got an error when I try to add a PHP handler for PHP 7.0 FPM.

I already did it on the same server for PHP 5.6 fpm and it worked well.

- Plesk Obsidian 18.0.53
- Ubuntu 20.04.6

My command :
/usr/local/psa/bin/php_handler --add -displayname php7.0-fpm -path /usr/sbin/php-fpm7.0 -phpini /etc/php/7.0/fpm/php.ini -clipath /usr/bin/php7.0 -type fpm -service php7.0-fpm -poold /etc/php/7.0/fpm/pool.d/ -id php7.0-fpm

The error :
Unable to register the PHP handler: php7.0-fpm: service not found.

I already verified all path, and it's working ok.

And the service seems ok too :
"service php7.0-fpm status" :

● php7.0-fpm.service - The PHP 7.0 FastCGI Process Manager
Loaded: loaded (/lib/systemd/system/php7.0-fpm.service; enabled; vendor preset: enabled)
Active: active (running) since Tue 2023-07-18 09:34:18 CEST; 21min ago
Docs: manhp-fpm7.0(8)
Main PID: 1057 (php-fpm7.0)
Status: "Processes active: 0, idle: 3, Requests: 0, slow: 0, Traffic: 0req/sec"
Tasks: 4 (limit: 38309)
Memory: 33.6M
CGroup: /system.slice/php7.0-fpm.service
├─1057 php-fpm: master process (/etc/php/7.0/fpm/php-fpm.conf)
├─1062 php-fpm: pool www
├─1063 php-fpm: pool www
└─1568 php-fpm: pool www

Jul 18 09:34:17 ns3082325 systemd[1]: Starting The PHP 7.0 FastCGI Process Manager...
Jul 18 09:34:18 ns3082325 systemd[1]: Started The PHP 7.0 FastCGI Process Manager.

So I don't find the error and I am blocked

Thanks for your help !

 

[Peter Debik]

It could be a known product issue PPPM-14054, yet only known for Ubuntu 22 though. Could you please verify

1) that the service exists
# systemctl list-units | grep php7.0
should output this or something very similar:
php7.0-fpm.service loaded active running The PHP 7.0 FastCGI Process Manager

2) that the service file is present and has correct permissions
# ls -lah1 /lib/systemd/system | grep php
should output this (with a different timestamp):
-rw-r--r-- 1 root root 523 Jun 8 15:18 php7.0-fpm.service

If and only if these are both verified, you can try this workaround:

1) Rename the PHP7.0 service file:
# mv /lib/systemd/system/php7.0-fpm.service /lib/systemd/system/php70fpm.service

2) Stop and disable old service:
# systemctl disable php7.0-fpm && systemctl stop php7.0-fpm

3) Start and enable service under new name:
# systemctl enable php70fpm && systemctl start php70fpm

4) Register the PHP 7.0 FPM in Plesk:
# plesk bin php_handler --add -id php70-fpm-custom -displayname "PHP-FPM 7.0" -path /usr/sbin/php-fpm7.0 -phpini /etc/php/7.0/fpm/php.ini -type fpm -clipath /usr/bin/php7.0 -service php70fpm -poold /etc/php/7.0/fpm/pool.d/

 

[solarweb]

Hello,

Well, I confirm I was in the same case.

So I applied your workaround and it worked.

Thanks !

 

[Peter Debik]

Thank you for letting us know. The issue is planned to be fixed in the next release 18.0.54, which is currently being rolled-out.