• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion
  • Inviting everyone to the UX test of a new security feature in the WP Toolkit
    For WordPress site owners, threats posed by hackers are ever-present. Because of this, we are developing a new security feature for the WP Toolkit. If the topic of WordPress website security is relevant to you, we would be grateful if you could share your experience and help us test the usability of this feature. We invite you to join us for a 1-hour online session via Google Meet. Select a convenient meeting time with our friendly UX staff here.

"Parallels Premium Outgoing Antispam" licence bought but wont activate

Xav2c

Basic Pleskian
Hi,

I bought from my hosting service provider a Antispam licence Thinking that it was for "Parallels Premium Outgoing Antispam", i updated the licence number in the system settings, but when i try to activate the module here is what i get : Capture.PNG
Wich means in french "the licence key is incorrect" and underneath in the green space : "activated successfully"
If i refresh the window : Capture2.PNG
The warning means : "Protection: inactive, some errors prevent the service from starting"
Feb 4 19:06:06 srv01 ct-milter[25822]: ctMilter: mi_stop=1
Feb 4 19:06:06 srv01 ct-milter[25822]: ct-milter 2.0.1 exiting
Feb 4 19:06:09 srv01 ct-milter[29513]: Setting debug level to 0x21
Feb 4 19:06:09 srv01 ct-milter[29513]: Parsing local-networks list: 127.0.0.0/8,37.187.78.193/32
Feb 4 19:06:09 srv01 ct-milter[29513]: Adding 127.0.0.0/255.0.0.0 to network list
Feb 4 19:06:09 srv01 ct-milter[29513]: Adding 37.187.78.193/255.255.255.255 to network list
Feb 4 19:06:09 srv01 ct-milter[29514]: smfi_register succeeded
Feb 4 19:06:09 srv01 ct-milter[29514]: ct-milter 2.0.1 starting
Feb 4 19:06:14 srv01 ctasd[29533]: Loading configuration file /etc/ctasd/ctasd-out.conf
Feb 4 19:06:14 srv01 ctasd[29534]: Update pid file /var/run/ctasd/ctasd.pid [pis 29534]
Feb 4 19:06:15 srv01 ctasd[29535]: Create ASAP Main object failed [SingleEngine] - Invalid LicenseKey
Feb 4 19:06:15 srv01 ctasd[29535]: Init engines failed
Feb 4 19:06:15 srv01 ctasd[29534]: WatchDog: Child 29535 exited with code 1 which means that unrecoverable error occurred, please check your configuration and environment. Terminating...
Feb 4 19:06:15 srv01 ctasd[29534]: Done
From there, postfix is broken until i go remove the milter entry in /etc/postfix/main.cf

So if this is not a "Parallels premium outgoing antispam" licence that i bought, what have i bought? You'll tell me to ask the res-seller (OVH), well that's exactly what i did, and their answer was "you bought an outgoing antispam licence".

So my question is : how do i get it working?

In advance, thank you.
 
Back
Top