- Server operating system version
- Ubuntu 18.04.6 LTS
- Plesk version and microupdate number
- Plesk Obsidian Web Admin Edition 18.0.52 Update #3
Hello,
This morning we had a 502 error on our website, after a reboot and using the repair tool, the site was online again.
From last 5 this morning i get the following mail:
Cron <root@h2913878> cd / && run-parts --report /etc/cron.hourly
/etc/cron.hourly/asl:
Error: ASL has not been configured
run-parts: /etc/cron.hourly/asl exited with return code 1
Modsecurity does not activate anymore and gives the following error:
modsecurity_ctl failed: START httpd_modules_ctl --enable security2,unique_id
Enabling module security2.
To activate the new configuration, you need to run: systemctl restart apache2
Module unique_id already enabled
apache_control_adapter[5068]: apache_action(restart): invoke_httpd_action failed, trying second time
INFO: [Thu Jul 27 11:14:31 CEST 2023]:
Service: apache, Action: start Trying to start service apache2... failed Jul 27 11:14:31 h2913878.stratoserver.net systemd[1]:
Starting The Apache HTTP Server... Jul 27 11:14:31 h2913878.stratoserver.net apachectl[5410]: AH00526: Syntax error on line 24 of /etc/apache2/modsecurity.d/rules/tortix/modsec/tortix_waf.conf: Jul 27 11:14:31 h2913878.stratoserver.net apachectl[5410]: ModSecurity: failed to load IPs from: /etc/asl/whitelist Could not open ipmatch file "/etc/asl/whitelist":
No such file or directory Jul 27 11:14:31 h2913878.stratoserver.net apachectl[5410]: Action 'start' failed. Jul 27 11:14:31 h2913878.stratoserver.net apachectl[5410]:
The Apache error log may have more information. Jul 27 11:14:31 h2913878.stratoserver.net systemd[1]: apache2.service: Control process exited, code=exited status=1 Jul 27 11:14:31 h2913878.stratoserver.net systemd[1]: apache2.service: Failed with result 'exit-code'. Jul 27 11:14:31 h2913878.stratoserver.net systemd[1]: Failed to start The Apache HTTP Server. Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable. ***** problem report ***** Warning: start service apache2 failed /opt/psa/admin/sbin/pleskrc execution failed: Job for apache2.service failed because the control process exited with error code. See "systemctl status apache2.service" and "journalctl -xe" for details. /opt/psa/admin/sbin/pleskrc execution failed: Job for apache2.service failed because the control process exited with error code. See "systemctl status apache2.service" and "journalctl -xe" for details.
Please help
This morning we had a 502 error on our website, after a reboot and using the repair tool, the site was online again.
From last 5 this morning i get the following mail:
Cron <root@h2913878> cd / && run-parts --report /etc/cron.hourly
/etc/cron.hourly/asl:
Error: ASL has not been configured
run-parts: /etc/cron.hourly/asl exited with return code 1
Modsecurity does not activate anymore and gives the following error:
modsecurity_ctl failed: START httpd_modules_ctl --enable security2,unique_id
Enabling module security2.
To activate the new configuration, you need to run: systemctl restart apache2
Module unique_id already enabled
apache_control_adapter[5068]: apache_action(restart): invoke_httpd_action failed, trying second time
INFO: [Thu Jul 27 11:14:31 CEST 2023]:
Service: apache, Action: start Trying to start service apache2... failed Jul 27 11:14:31 h2913878.stratoserver.net systemd[1]:
Starting The Apache HTTP Server... Jul 27 11:14:31 h2913878.stratoserver.net apachectl[5410]: AH00526: Syntax error on line 24 of /etc/apache2/modsecurity.d/rules/tortix/modsec/tortix_waf.conf: Jul 27 11:14:31 h2913878.stratoserver.net apachectl[5410]: ModSecurity: failed to load IPs from: /etc/asl/whitelist Could not open ipmatch file "/etc/asl/whitelist":
No such file or directory Jul 27 11:14:31 h2913878.stratoserver.net apachectl[5410]: Action 'start' failed. Jul 27 11:14:31 h2913878.stratoserver.net apachectl[5410]:
The Apache error log may have more information. Jul 27 11:14:31 h2913878.stratoserver.net systemd[1]: apache2.service: Control process exited, code=exited status=1 Jul 27 11:14:31 h2913878.stratoserver.net systemd[1]: apache2.service: Failed with result 'exit-code'. Jul 27 11:14:31 h2913878.stratoserver.net systemd[1]: Failed to start The Apache HTTP Server. Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable. ***** problem report ***** Warning: start service apache2 failed /opt/psa/admin/sbin/pleskrc execution failed: Job for apache2.service failed because the control process exited with error code. See "systemctl status apache2.service" and "journalctl -xe" for details. /opt/psa/admin/sbin/pleskrc execution failed: Job for apache2.service failed because the control process exited with error code. See "systemctl status apache2.service" and "journalctl -xe" for details.
Please help