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Wordpress Toolkit preview screenshots not working correctly
- Thread starter Ronald Garrison
- Start date
Could you please clarify, does corresponding domains resolved outside of your server? Also, could you please click Refresh button for one of instances without screenshot. Does screenshot loaded (you need to wait for a while)? If not, could you please check panel.log? Is there are any error/info nessages related to screenshots?
Ronald Garrison
New Pleskian
All of these are on my server not external. I have tried the refresh several times today before I put in this thread. I also tried disabling W3 Total Cache but it is running on all of them including the ones showing the picture.
I have never had to check the panel log how do I find that?
I have never had to check the panel log how do I find that?
Unfortunatelly, at this moment WordPress Toolkit can take screenshots for only domains which could be resolved externally. Otherwise default theme screenshot will be used in the list. In your case looks like themes on your instances don't have a default screenshots, so you see a placeholder. We plan to improve this feature in future and add ability to take a screenshots from domains, which are not resolved externally yet.
Ronald Garrison
New Pleskian
I am sorry I misunderstood that question. All of these are live websites that are view able outside of my server.
It's intresting... could you please check a panel.log file while refreshing an instance? It located here:
tail -f /var/log/plesk/panel.log
Is there any errors added during the process?
tail -f /var/log/plesk/panel.log
Is there any errors added during the process?
Ronald Garrison
New Pleskian
[19-Apr-2018 06:53:14 America/Chicago] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0
[2018-04-19 06:53:14.184] ERR [1] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0
[19-Apr-2018 06:53:27 America/Chicago] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0
[2018-04-19 06:53:27.802] ERR [1] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0
[19-Apr-2018 06:53:40 America/Chicago] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0
[2018-04-19 06:53:40.230] ERR [1] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0
[19-Apr-2018 06:54:18 America/Chicago] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0
[2018-04-19 06:54:18.813] ERR [1] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0
[2018-04-19 06:55:00.007] ERR [extension/wp-toolkit] Failed to generate screenshot of instance #2: Unable to retrieve response: Read timed out after 10 seconds
[19-Apr-2018 06:55:02 America/Chicago] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0
[2018-04-19 06:55:02.083] ERR [1] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0
[19-Apr-2018 08:11:57 America/Chicago] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0
[2018-04-19 08:11:57.057] ERR [1] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0
[19-Apr-2018 08:21:15 America/Chicago] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0
[2018-04-19 08:21:15.834] ERR [1] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0
[2018-04-19 08:21:39.547] ERR [extension/wp-toolkit] Failed to generate screenshot of instance #2: Unable to retrieve response: Read timed out after 10 seconds
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0[2018-04-19 06:53:14.184] ERR [1] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0[19-Apr-2018 06:53:27 America/Chicago] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0[2018-04-19 06:53:27.802] ERR [1] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0[19-Apr-2018 06:53:40 America/Chicago] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0[2018-04-19 06:53:40.230] ERR [1] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0[19-Apr-2018 06:54:18 America/Chicago] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0[2018-04-19 06:54:18.813] ERR [1] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0[2018-04-19 06:55:00.007] ERR [extension/wp-toolkit] Failed to generate screenshot of instance #2: Unable to retrieve response: Read timed out after 10 seconds
[19-Apr-2018 06:55:02 America/Chicago] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0[2018-04-19 06:55:02.083] ERR [1] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0[19-Apr-2018 08:11:57 America/Chicago] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0[2018-04-19 08:11:57.057] ERR [1] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0[19-Apr-2018 08:21:15 America/Chicago] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0[2018-04-19 08:21:15.834] ERR [1] PHP Warning: Declaration of Modules_AddendioWordpress_Task_Plugin:
nError() should be compatible with pm_LongTask_Task:nError(Exception $e); File: /usr/local/psa/admin/plib/modules/addendio-wordpress/library/Task/Plugin.php, Line: 0[2018-04-19 08:21:39.547] ERR [extension/wp-toolkit] Failed to generate screenshot of instance #2: Unable to retrieve response: Read timed out after 10 seconds
The reason is the following:
[2018-04-19 08:21:39.547] ERR [extension/wp-toolkit] Failed to generate screenshot of instance #2: Unable to retrieve response: Read timed out after 10 seconds
Looks like generateion of screenshots for your sites is took a bit longer then we expect. For WordPress Toolkit 3.1.0 this timeout increased to 30 seconds. I hope it will help. We plan to release this update very soon, form a few days to a few hours.
[2018-04-19 08:21:39.547] ERR [extension/wp-toolkit] Failed to generate screenshot of instance #2: Unable to retrieve response: Read timed out after 10 seconds
Looks like generateion of screenshots for your sites is took a bit longer then we expect. For WordPress Toolkit 3.1.0 this timeout increased to 30 seconds. I hope it will help. We plan to release this update very soon, form a few days to a few hours.
Ronald Garrison
New Pleskian
Thank you I will wait for the update. I love the new interface, great product for sure. I host and manage 75 wordpress sites so this tool is a life saver.
Thank you for feedback! WordPress Toolkit 3.1.0 recently released: WordPress Toolkit - Plesk Extensions. Could you please check, is the issue solved?
Ronald Garrison
New Pleskian
All of them are now showing the screenshots. Thank you all so much. TAll of them are now showing the screenshots. Thank you all so much. This is a very nice addition. I have updated all of my installations quickly and easily today.his is a very nice addition. I have updated all of my installations quickly and easily today.
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