• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion
  • Please beaware of a breaking change in the REST API on the next Plesk release (18.0.62).
    Starting from Plesk Obsidian 18.0.62, requests to REST API containing the Content-Type header with a media-type directive other than “application/json” will result in the HTTP “415 Unsupported Media Type” client error response code. Read more here

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    Issue Error changing from litespeed to apache

    Hello, I am trying to change a server from litespeed to apache but I have an error when I do it: Line 146 (in the middle): If I went back it worked again but under litespeed... Any ideas?
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    Question From where is calling this IP?

    Hi everybody, First of all, thank you very much for trying to help me. I have an IP address that is always connected to one of my servers: I added the IP to fail2ban to block it, but it is still there. I searched the logs to find out where the IP is calling from: No luck... So, how can I...
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    Question Rule to block in plesk firewall all traffic from ports that plesk does not use?

    Hello, It is possible to create a rule in the plesk firewall in order to block all connections from ports that plesk does not work? If the response is yes, how can I do it? Anyone did this and how was your experience? Thank you in avance
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    Issue Filter for plesk-wordpress jail does not work, any ideas?

    Hi, It seems the default installation of fail2ban does not work to block wordpress logins. For example, this is the log of one of our wordpress sites: And many more lines. However the IP is not blocked by the wordpress jail (or any other jail) So I assume this jail is not working. I didn´t...
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    Issue Problem tuning fail2ban

    Hello, I found a very nice article in plesk blog to block badbots with fail2ban. I have problems with ClaudeBot who is hitting the server all the time. The problem is that I have some problems with the article. First I edited /etc/fail2ban/filter.d/apache-badbots.conf as requested adding the...
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    Question Firewall rule to block bots

    Hello Everybody, We have a bot called claudebot who is hitting very hard a site. This bot has 1300+ different IPs, so my question is: It is possible to block a bot in the plesk firewall by his name for example? Something like if UserAgent contains claudebot then block. Thank you in advance
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    Resolved Can´t delete a mail, when I delete, it appears again

    Well, this is strange. I have a client who tell me if he delete a mail the mail appears again. I check it on webmail and thunderbird and it`s true. So I went to: /var/qmail/mailnames/domain.com/account/Maildir/cur List the mails and I found this: -rw------- 1 popuser popuser 32945 may...
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    Resolved How to obtain the IP of a webmail login

    Hello, From time to time spammers uses webmail to send spam (after obtain a password from a client of course) But if you check the logs you can see this in the /var/log/mail.info: Apr 24 09:35:59 server dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1...
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    Issue Error 500 accessing mailing lists

    Hello, I have mailman3 installed in a Debian 12.5 server with php 8.1. If I go to domain -> mail -> Mailing list I received a screen with this error: Anyone can help me? 500 TypeError count(): Argument #1 ($value) must be of type Countable|array, bool given Type TypeError Message count()...
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    Forwarded to devs Templates over mailman3 does not work and stop lists to work

    Username: TITLE Templates over mailman3 does not work and stop lists to work PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Debian 12.5 64 bits. Plesk Obsidian Version 18.0.59 #2 PROBLEM DESCRIPTION When you create a template in a list, list stop to send the mails you send to...
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    Question Mailman3 add superuser for manage list

    Hello, As I can read here: https://docs.plesk.com/en-US/obsidian/administrator-guide/mail/mailing-lists.59438/ To configurate the mailing list you can access to: https://lists.<your Plesk server hostname>/mailman3/admin/mailman (it's mailman3 not mailman, the help is incorrect) But, I don´t...
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    Issue Mailman3, cpu near 100% all the time

    Hello, I have a new plesk server with Debian 12.5, I installed mailman3 and I migrated a web who worked with mailman2. The domain have 40 lists more or less. As a result of this, cpu usage of the server is nearly 100% all the time with the proccess list of phyton causing this. It is impossible...
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    Question Mass Email Notifications

    Hi, In mass email notifications it is possible to use <name> in the mail to add the name of the client. The question is if there is a possibility to add the domain name also. I used <domain> but does not work. Thank you
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    Issue Problem migrating sites

    Hello, I want to migrate some domains from an old plesk 18.0.27 to a new server with last version of Plesk (18.0.58) When I start the tool for migrating sites I received this error: However If I start the migration tool from a Debian 11 server (instead of Debian 12) with the same plesk...
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    Issue I tried to delete a subscription but it is in queue

    Hello, I delete a few subscriptions in my plesk server but one of them is in queue since 2 hours... I deleted a few after and all were deleted but this is in queue. So I don´t know what to do as there isn´t a button to stop the action or something like that. Also I don´t want to delete again...
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    Issue Error: attribute name is invalid: wapp

    Hello, I start receiving the error: In different servers all with Debian 11, Plesk 18.0.56 when I go to mail section under a domain. The error is temporaly, I can see one time in one domain, then no... Then I see it in another server...
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    Question Best practices for SSH?

    Hello, I am trying to improve security best practices for all my plesk servers. I usually access the servers via SSH and I want to know what are the best practices to do this more secure. For example I change the default SSH port, I disable root access directly and I only allow my user to...
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    Question Best solution in order to stop incoming spam to a plesk server

    Hello, We are receiving a lot of spam in our servers in the last days/months. It seems that backlist like b.barracudacentral.org, bl.spamcop.net or zen.spamhaus.org does not stop the spam we received and spamassassin is good but a lot of spam is coming. So I want to know what are you doing to...
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    Question Best solution to stop incoming spam in a plesk server

    Hello, We are receiving a lot of spam in our servers in the last days/months. It seems that backlist like b.barracudacentral.org, bl.spamcop.net or zen.spamhaus.org does not stop the spam we received and spamassassin is good but a lot of spam is coming. So I want to know what are you doing to...
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    Question Spammer in the server, how to find him

    Hello, I have these lines in mail mail.info log: Oct 17 09:46:35 dv7 postfix/smtpd[4021867]: connect from localhost[127.0.0.1] Oct 17 09:46:35 dv7 postfix/smtpd[4021864]: NOQUEUE: reject: RCPT from localhost[127.0.0.1]: 554 5.7.1 <[email protected]>: Relay access denied...
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