I am regularly having problems with Plesk Acronis extension. Every so often the Acronis Back up fails due to quota issues. This isnot a problem . I deal with it reinstalling the Acronis extension.
However the newly activated Acronis Plesk Extension does not connect to Acronis Cyber Cloud ( with more than one server back up license) from the Plesk Dashboard. Often the Acronis wants to connect to acronis.com rather than eu-cloud.acronis. When the site details are updated my password or username not recognised. Therefore forcing me to register the server using a Token via ssh.
Although the Cloud back up runs regularly according to Acronis Schedule I get the following error on Plesk. Any suggestions in Linking the two would be very much appriciated
![1644921848885.png 1644921848885.png](https://talk.plesk.com/data/attachments/18/18942-1afe048152392c02e3f4f2f0e0857bb7.jpg)
However the newly activated Acronis Plesk Extension does not connect to Acronis Cyber Cloud ( with more than one server back up license) from the Plesk Dashboard. Often the Acronis wants to connect to acronis.com rather than eu-cloud.acronis. When the site details are updated my password or username not recognised. Therefore forcing me to register the server using a Token via ssh.
Although the Cloud back up runs regularly according to Acronis Schedule I get the following error on Plesk. Any suggestions in Linking the two would be very much appriciated
![1644921848885.png 1644921848885.png](https://talk.plesk.com/data/attachments/18/18942-1afe048152392c02e3f4f2f0e0857bb7.jpg)