Hello,
I use :
CentOS Linux 7 (Core)
Plesk 12 Edition Web Pro
Dedicated server at OVH not updated
We are currently unable to access Plesk, the system asks us to renew the license but it is neither possible to recover the licenses, nor to switch to the old license, nor to enter a license key.
However, we have a valid license key renewed and paid for every month through our host.
I get the following error message when connecting to Plesk:
Error: The license key is invalid. To use Plesk, please obtain and install a new valid license key.
Your license key has expired. To continue using your version of Plesk, you must purchase a commercial license key that does not expire.
When I click on "Recover licenses", I get a new error:
Unable to connect to license server https://alternate.ka.plesk.com/xmlrpc.
cURL error description: Problem with the SSL CA cert (path? access rights?)(77)
When I click on "Install key", I enter the activation code and validate, then I get another error:
Error: Unable to connect to license server https://id-00.kaid.swsoft.com:5224/.
cURL error description: Problem with the SSL CA cert (path? access rights?)(77)
What should I do to get Plesk working again? Can I continue to use Plesk 12 as is?
Thank you in advance.
I use :
CentOS Linux 7 (Core)
Plesk 12 Edition Web Pro
Dedicated server at OVH not updated
We are currently unable to access Plesk, the system asks us to renew the license but it is neither possible to recover the licenses, nor to switch to the old license, nor to enter a license key.
However, we have a valid license key renewed and paid for every month through our host.
I get the following error message when connecting to Plesk:
Error: The license key is invalid. To use Plesk, please obtain and install a new valid license key.
Your license key has expired. To continue using your version of Plesk, you must purchase a commercial license key that does not expire.
When I click on "Recover licenses", I get a new error:
Unable to connect to license server https://alternate.ka.plesk.com/xmlrpc.
cURL error description: Problem with the SSL CA cert (path? access rights?)(77)
When I click on "Install key", I enter the activation code and validate, then I get another error:
Error: Unable to connect to license server https://id-00.kaid.swsoft.com:5224/.
cURL error description: Problem with the SSL CA cert (path? access rights?)(77)
What should I do to get Plesk working again? Can I continue to use Plesk 12 as is?
Thank you in advance.